Pallion Action Group: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 1996

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

pallionactiongroup.co.uk (opens in a new tab)
Phone number

0191 514 2930
Address

5 Eastmoor Rd, Pallion, Sunderland, Tyne and Wear, SR4 6QW, United Kingdom

In the full report: 3 background checks

When pallionactiongroup.co.uk first appeared online, and whether it can receive email
What kind of line 0191 514 2930 is
Who else gives the postcode SR4 6QW

Other names (2)

If you were contacted under any of these names, it is this firm.

Pallion Action Group - Sunderland West Advice Project Trading name: A name it trades under now.
Sunderland West Advice Project or Outreach Welfare Rights Project Former trading name: A name it used to trade under.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 03240687 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 21 August 1996 (30 years old)
Registered office: 5 East Moor Road, Pallion, Sunderland, SR4 6QW
Nature of business: Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Richard Downey	Director	Jun 1955	17 Apr 2018	None
Vince Loraine	Director	Apr 1959	21 Aug 2018	None
Christine Poole	Director	Oct 1957	21 Oct 2018	None
Michael John Campin (Lord)	Director	Feb 1960	16 Jan 2024	None
Steven Patrick Williams	Director	Oct 1959	8 Apr 2025	None
Anna Louise Gillingham	Director	Oct 1978	8 Apr 2025	None
Stephanie Louise Rayner	Director	Nov 1981	8 Apr 2025	None
Mpho John Mphisa	Director	Jul 1963	8 Apr 2025	None
Rebecca Hollywood	Director	Sep 1988	8 Apr 2025	1 other company
Christine Poole	Secretary	Not published	21 Aug 2018	–

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other company: 1
still active: 1

In the full report: all 1 company, named

What each company does, and whether it is still trading
Which of these 9 directors sit on each board, and since when
Any that went into liquidation or administration
All 27 people who have ever been directors, with their dates

Key dates in its history

Pallion Action Group’s history from the FCA register and Companies House, newest first.

Key events (4) All events (63)

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

1996

21 August 1996

Incorporated at Companies House

Companies House

In the full report: all 63 events

All 63 events in its history (4 shown here)
Every director appointment and resignation: 55

Firms like Pallion Action Group

Other firms of the same type (debt advice or management), nearest first.

In Sunderland

Fiscus North LimitedSunderlandAuthorised

In the Sunderland (SR) postcode area

East Durham Trust Debt CentrePeterleeAuthorised Citizens Advice SunderlandTyne and WearAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Pallion Action Group

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

1 other company its directors have run, named
3 background checks on its contact details
All 63 events in its history

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Frequently asked questions about this firm

Is Pallion Action Group FCA authorised?

Yes, Pallion Action Group (FRN 618931) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Pallion Action Group’s phone number and website?

The FCA register lists the phone number 0191 514 2930 and the website pallionactiongroup.co.uk for Pallion Action Group. If you were given different contact details, use these to check with the firm before going any further.

Is Pallion Action Group a scam or clone?

Pallion Action Group is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Pallion Action Group?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Pallion Action Group handles your money, so check the specific product before you commit. You can also refer complaints about Pallion Action Group to the Financial Ombudsman Service, free of charge.

Who runs Pallion Action Group?

Companies House lists 9 directors of Pallion Action Group: Richard Downey, Vince Loraine, Christine Poole, Michael John Campin (Lord), Steven Patrick Williams, Anna Louise Gillingham and 3 more.

How long has Pallion Action Group been in business?

The company was formed on 21 August 1996, and has held its current FCA authorisation since April 2014.

Does Pallion Action Group use any other names?

It trades as Pallion Action Group - Sunderland West Advice Project. It has previously used the name Sunderland West Advice Project or Outreach Welfare Rights Project.