Patient Plan Direct Ltd

Reference number: 948841

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Registered with the FCA

This firm is registered as a small payment institution. That is a lighter regime than full FCA authorisation, applied to smaller payment firms, and safeguarding of customer money is optional at this size.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When patientplandirect.com first appeared online, and whether it can receive email
  • What kind of line 01928 444008 is
  • Who else gives the postcode WA7 1LZ
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FCA permissions and consumer protection

  • Handle payments & transfers No FSCS cover
    Safeguarding is optional for a payment firm of this size, so your money may not be held in a separate protected account. Ask the firm whether it safeguards customer funds before sending it money. FSCS protection does not apply either way.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • 1. Services enabling cash to be placed on a payment account as well as all the operations required for operating a payment account.
  • 3. Executing payment transactions (no credit line)
  • 5. Issuing and/or acquiring of payment instruments.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name
PATIENT PLAN DIRECT LIMITED
Company status
Active
Company type
Private limited company
Incorporated
14 May 2009 (17 years old)
Registered office
3rd Floor 2 Glass Wharf, Bristol, BS2 0EL, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Tom Cornwell Director Feb 1982 29 Dec 2025 32 other companies
Benjamin William Betts (Dr) Director May 1983 29 Dec 2025 37 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
37
closed down
1
went insolvent
11

In the full report: all 37 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • The 11 that went into liquidation or administration
  • The one on the FCA register
  • The 32 companies these 2 directors run together
  • All 9 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2024Full accountsNot audited

Net assets

£122k

+16% from £105k

Cash at bank

£399k

+19% from £337k

Employees (average)

24

+33% from 18

Owed within a year

£520k

+53% from £339k

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2019 to 2024
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 06905458. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Patient Plan Direct’s history from the FCA register and Companies House, newest first.

2025

29 December 2025

  • Board replaced: all 3 directors left and 2 new directors took over

Companies House

2022

14 April 2022

  • Regulated by the FCA from this date

FCA register

13 April 2022

  • Registered as a small payment institution

FCA register

2016

19 December 2016

  • First Capital Cashflow Limited gave up control
  • Ppd Holdings Limited took control (75–100% of shares)

Companies House

6 April 2016

  • First Capital Cashflow Limited took control (75–100% of shares)

Companies House

2009

14 May 2009

  • Incorporated at Companies House

Companies House

In the full report: all 23 events

  • All 23 events in its history (7 shown here)
  • Every director appointment and resignation: 16
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Firms connected to Patient Plan Direct

Other FCA-listed firms that share a director, phone number or address with Patient Plan Direct. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share a director
1
share its postcode
1

In the full report: all 2 connected firms, named

  • How each is linked: shared directors (1), the same postcode (1)
  • Who links each one: the named directors, with dates
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Firms like Patient Plan Direct

Other firms of the same type (payment or money transfer firm), nearest first.

In the Warrington (WA) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Patient Plan Direct

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 37 other companies its directors have run, named
  • 3 background checks on its contact details
  • 6 years of accounts, charted
  • All 23 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Patient Plan Direct Ltd FCA authorised?
Yes, Patient Plan Direct Ltd (FRN 948841) is registered with the FCA and permitted to provide its regulated services.
What is Patient Plan Direct’s phone number and website?
The FCA register lists the phone number 01928 444008 and the website patientplandirect.com for Patient Plan Direct. If you were given different contact details, use these to check with the firm before going any further.
Is Patient Plan Direct a scam or clone?
Patient Plan Direct is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Patient Plan Direct?
Protection depends on which product you hold and how Patient Plan Direct handles your money, so check the specific product before you commit. You can also refer complaints about Patient Plan Direct to the Financial Ombudsman Service, free of charge.
Who owns Patient Plan Direct?
Patient Plan Direct is owned by Ppd Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 19 December 2016. Before that, it was controlled by First Capital Cashflow Limited.
Who runs Patient Plan Direct?
Companies House lists 2 directors of Patient Plan Direct: Tom Cornwell and Benjamin William Betts (Dr).
How long has Patient Plan Direct been in business?
The company was formed on 14 May 2009, and has held its current FCA authorisation since April 2022.
What do Patient Plan Direct’s latest accounts show?
Its latest accounts, to 31 December 2024, show net assets of £122k (+16% from £105k) and cash at bank of £399k (+19% from £337k).

Sources and links

The full report on Patient Plan Direct Ltd

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