Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
IDEAL SALES SOLUTIONS LTD Reference number: 703401 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- PENGUIN HOMES GROUP LTD (FRN 1036651) introduces customers to IDEAL SALES SOLUTIONS LTD (FRN 703401). Any regulated advice or arranging is done by the principal, not PENGUIN HOMES GROUP.
- Example: if PENGUIN HOMES GROUP refers you to a financial adviser, the advice should come from the principal firm, not from PENGUIN HOMES GROUP itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Unit A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7DE, United Kingdom
In the full report: 3 background checks
- When penguinhomes.co.uk first appeared online, and whether it can receive email
- What kind of line 07394 130058 is
- Who else gives the postcode IP28 7DE
Other names (1)
If you were contacted under any of these names, it is this firm.
- Penguin Homes Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Ideal Sales Solutions Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 16385361 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 14 April 2025 (1 year old)
- Registered office
- Unit A,, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom
- Nature of business
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- Plumbing, heat and air-conditioning installation (SIC 43220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Thomas Riddle | Director | Mar 1995 | 14 Apr 2025 | None |
| Samuel Riddle | Director | May 1999 | 9 Apr 2026 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
Key dates in its history
Penguin Homes Group’s history from the FCA register and Companies House, newest first.
2026
9 April 2026
- Samuel Riddle became a part-owner (25–50% of shares)
Companies House
2025
24 June 2025
- Became an introducer appointed representative
FCA register
14 April 2025
- Incorporated at Companies House
- Thomas Riddle took control (75–100% of shares)
Companies House
In the full report: all 7 events
- All 7 events in its history (4 shown here)
- Every director appointment and resignation: 2
Firms like Penguin Homes Group
Other firms of the same type (home improvement or trades), nearest first.
In the Ipswich (IP) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Penguin Homes Group
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- All 7 events in its history
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Frequently asked questions about this firm
Is Penguin Homes Group Ltd FCA authorised?
What does introducer appointed representative mean for Penguin Homes Group?
What is Penguin Homes Group’s phone number and website?
Is Penguin Homes Group a scam or clone?
Is my money safe with Penguin Homes Group?
Who owns Penguin Homes Group?
Who runs Penguin Homes Group?
How long has Penguin Homes Group been in business?
Does Penguin Homes Group use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk