Personal Assurance Services Limited

Reference number: 303200

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When personalgroupinsurance.com first appeared online, and whether it can receive email
  • What kind of line 01908 605000 is, and the 5 other firms that give it
  • Who else gives the postcode MK9 3XL
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • HAPI PROTECT Trading name
  • Personal Group Trading name

FCA permissions and consumer protection

  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (5 permissions)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
03194988
Company status
Active
Company type
Private limited company
Incorporated
7 May 1996 (30 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Other activities auxiliary to insurance and pension funding (SIC 66290)

Directors and company secretaries

Name Role Born Appointed Other companies
Paula Jane Brown Director May 1978 1 Aug 2023 27 other companies
Hywel Phillips Director Jul 1980 23 Jan 2025 1 other company
Matthew Adam Cohen Director Apr 1990 18 Jun 2026 13 other companies
Joshua Roberts-Jones Secretary Not published 23 Jan 2025 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
32
closed down
15
went insolvent
1

In the full report: all 32 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 5 on the FCA register, including one no longer authorised
  • The 8 companies these 3 directors run together
  • All 29 people who have ever been directors, with their dates
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Key dates in its history

Personal Assurance Services’s history from the FCA register and Companies House, newest first.

Key events (5) All events (64)

2016

6 April 2016

  • Personal Group Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1996

7 May 1996

  • Incorporated at Companies House

Companies House

In the full report: all 64 events

  • All 64 events in its history (5 shown here)
  • Every director appointment and resignation: 53
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Firms connected to Personal Assurance Services

Other FCA-listed firms that share a director, phone number or address with Personal Assurance Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
4
no longer authorised
1
share a director
4

In the full report: all 4 connected firms, named

  • How each is linked: shared directors (4), the same phone number (4), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Personal Assurance Services

Other firms of the same type (insurance broker), nearest first.

In Milton Keynes

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Personal Assurance Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 32 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 64 events in its history
  • 4 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Personal Assurance Services Limited FCA authorised?
Yes, Personal Assurance Services Limited (FRN 303200) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Personal Assurance Services’ phone number and website?
The FCA register lists the phone number 01908 605000 and the website personalgroupinsurance.com for Personal Assurance Services. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 5 other FCA firms, one of which is no longer authorised.
Is Personal Assurance Services a scam or clone?
Personal Assurance Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Personal Assurance Services?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Personal Assurance Services to the Financial Ombudsman Service, free of charge.
Who owns Personal Assurance Services?
Personal Assurance Services is owned by Personal Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Personal Assurance Services?
Companies House lists 3 directors of Personal Assurance Services: Paula Jane Brown, Hywel Phillips and Matthew Adam Cohen.
How long has Personal Assurance Services been in business?
The company was formed on 7 May 1996, and has held its current FCA authorisation since January 2005.
Does Personal Assurance Services use any other names?
It trades as HAPI PROTECT and Personal Group.

Sources and links

The full report on Personal Assurance Services Limited

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