Pet Protect Limited

Reference number: 311794

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When petprotect.co.uk first appeared online, and whether it can receive email
  • What kind of line 0345 602 4797 is
  • Who else gives the postcode WD6 1JH
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Other names (5)

If you were contacted under any of these names, it is this firm.

  • PetPals Direct Trading name
  • Animalcare Former trading name
  • Club Care Former trading name
  • Petpals Former trading name
  • Shield Former trading name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (6 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
01774371
Company status
Active
Company type
Private limited company
Incorporated
30 November 1983 (42 years old)
Registered office
4th Floor Limelight, Elstree Way, Borehamwood, Hertfordshire, WD6 1JH, England
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name Role Born Appointed Other companies
David Runacre Director Dec 1983 16 Mar 2011 None
Caroline Susan Coleman Director Jul 1978 1 Mar 2022 1 other company
Sophie Margaret May Director Sep 1972 21 Feb 2023 4 other companies
Matthew Justin Lorimer Secretary Not published 14 Nov 2022 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
closed down
1
are FCA-registered
2

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 on the FCA register
  • All 39 people who have ever been directors, with their dates
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Key dates in its history

Pet Protect’s history from the FCA register and Companies House, newest first.

Key events (6) All events (94)

2022

31 October 2022

  • Pinnacle Pet Group Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2002

10 September 2002

  • Board replaced: both directors left and 3 new directors took over

Companies House

1983

30 November 1983

  • Incorporated at Companies House

Companies House

In the full report: all 94 events

  • All 94 events in its history (6 shown here)
  • Every director appointment and resignation: 77
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Firms connected to Pet Protect

Other FCA-listed firms that share a director, phone number or address with Pet Protect. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share a director
2
share its postcode
2

In the full report: all 2 connected firms, named

  • How each is linked: shared directors (2), the same postcode (2)
  • Who links each one: the named directors, with dates
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Firms like Pet Protect

Other firms of the same type (insurance broker), nearest first.

In Borehamwood

F&I Online LtdBorehamwoodAuthorisedAlbanwise Insurance Services LimitedBorehamwoodAuthorisedAllied Building and Property Claims Management Services LtdBorehamwoodAuthorisedBest (Insurance) Services LimitedBorehamwoodAuthorisedChaseside Insurance Solutions LtdBorehamwoodAuthorisedHarris Balcombe LLPBorehamwoodAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Pet Protect

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 94 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Pet Protect Limited FCA authorised?
Yes, Pet Protect Limited (FRN 311794) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Pet Protect’s phone number and website?
The FCA register lists the phone number 0345 602 4797 and the website petprotect.co.uk for Pet Protect. If you were given different contact details, use these to check with the firm before going any further.
Is Pet Protect a scam or clone?
Pet Protect is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Pet Protect?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Pet Protect to the Financial Ombudsman Service, free of charge.
Who owns Pet Protect?
Pet Protect is owned by Pinnacle Pet Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 31 October 2022.
Who runs Pet Protect?
Companies House lists 3 directors of Pet Protect: David Runacre, Caroline Susan Coleman and Sophie Margaret May.
How long has Pet Protect been in business?
The company was formed on 30 November 1983, and has held its current FCA authorisation since January 2005.
Does Pet Protect use any other names?
It trades as PetPals Direct. It has previously used 4 other names, including Animalcare, Club Care and Petpals.

Sources and links

The full report on Pet Protect Limited

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