Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 6 years
- Protected through the principal
- No FCA actions
- Active company since 2020
- Accounts filed up to 31 March 2026
Responsible principal firm
TRADEHELP LTD Reference number: 697812 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Phoenix Gas Home Care Ltd (FRN 936687) introduces customers to TRADEHELP LTD (FRN 697812). Any regulated advice or arranging is done by the principal, not Phoenix Gas Home Care.
- Example: if Phoenix Gas Home Care refers you to a financial adviser, the advice should come from the principal firm, not from Phoenix Gas Home Care itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
16 Hitchens Way, Highley, Bridgnorth, Shropshire, WV16 6FA, United Kingdom
In the full report: 3 background checks
- When phoenixgashomecare.co.uk first appeared online, and whether it can receive email
- What kind of line 07912 139917 is
- Who else gives the postcode WV16 6FA
Other names (1)
If you were contacted under any of these names, it is this firm.
- Phoenix Gas Home Care Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Tradehelp Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 12676010 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 17 June 2020 (6 years old)
- Registered office
- 16 Hitchens Way, Highley, Bridgnorth, WV16 6FA, England
- Nature of business
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- Plumbing, heat and air-conditioning installation (SIC 43220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Daniel James Charles Giles | Director | Jan 1984 | 17 Jun 2020 | None |
| Laura Jane Giles | Director | Jun 1984 | 22 Apr 2025 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
Filed accounts and finances
Total equity
£37.7k
No earlier figure to compare
Employees (average)
4
No earlier figure to compare
Owed within a year
£133k
No earlier figure to compare
Net assets
In the full report: all 6 years of accounts
- Every year from 2021 to 2026
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 12676010. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Phoenix Gas Home Care’s history from the FCA register and Companies House, newest first.
2026
19 June 2026
- Changed its registered name from "Phoenix Gas Home Care"
FCA register
2025
22 April 2025
- Laura Jane Giles became a part-owner (25–50% of shares)
Companies House
2020
20 October 2020
- Became an introducer appointed representative
FCA register
17 June 2020
- Incorporated at Companies House
- Daniel James Charles Giles became a part-owner (25–50% of shares)
Companies House
In the full report: all 8 events
- All 8 events in its history (5 shown here)
- Every director appointment and resignation: 2
Firms like Phoenix Gas Home Care
Other firms of the same type (home improvement or trades), nearest first.
In Bridgnorth
In the Wolverhampton (WV) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Phoenix Gas Home Care
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- 6 years of accounts, charted
- All 8 events in its history
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Frequently asked questions about this firm
Is Phoenix Gas Home Care Ltd FCA authorised?
What does introducer appointed representative mean for Phoenix Gas Home Care?
What is Phoenix Gas Home Care’s phone number and website?
Is Phoenix Gas Home Care a scam or clone?
Is my money safe with Phoenix Gas Home Care?
Who owns Phoenix Gas Home Care?
Who runs Phoenix Gas Home Care?
How long has Phoenix Gas Home Care been in business?
What do Phoenix Gas Home Care’s latest accounts show?
Does Phoenix Gas Home Care use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk