Pinpoint (Call Solutions) Limited

Reference number: 830621

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When returnmymoney.co.uk first appeared online, and whether it can receive email
  • What kind of line 0161 268 8841 is
  • Who else gives the postcode SK1 1TA
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Other names (8)

If you were contacted under any of these names, it is this firm.

  • claims.team Trading name
  • Return My Money Trading name
  • Return My Pension Trading name
  • Pinpoint (Call Solutions) Ltd Former name
  • Counsel Claims Former trading name
  • Covid Claim Not Paid Former trading name
  • energyclaim.com Former trading name
  • pcpclaims.com Former trading name

FCA permissions and consumer protection

  • Claims management No FSCS cover
    Money you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
  • Advice, investigation or representation in relation to a financial services or financial product claim
  • Seeking out, referrals and identification of claims or potential claims (personal injury claim; financial services or financial product claim; housing disrepair claim; claim for a specified benefit; criminal injury claim; employment related claim)

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
07758163
Company status
Active
Company type
Private limited company
Incorporated
31 August 2011 (15 years old)
Registered office
C/O Lucas Reis Limited Lansdowne House, 85 Buxton Road, Stockport, SK2 6LR, England
Nature of business
  • Other professional, scientific and technical activities not elsewhere classified (SIC 74909)

Directors and company secretaries

Name Role Born Appointed Other companies
Christopher Leonard Hopson Director Jul 1986 31 Aug 2011 5 other companies
Matthew Samuel Reynard Director Apr 1964 29 May 2019 12 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
15
closed down
9
went insolvent
1

In the full report: all 15 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The one on the FCA register
  • The 2 companies these 2 directors run together
  • All 8 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 August 2026Small company accountsNot audited

Net assets

£632k

−15% from £743k

Cash at bank

£6,293

Up £6,250 from £43

Employees (average)

1

Same as 1

Owed within a year

£642k

−9.1% from £706k

Assets and liabilities

In the full report: all 8 years of accounts

  • Every year from 2019 to 2026
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 07758163. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Pinpoint (Call Solutions)’s history from the FCA register and Companies House, newest first.

Key events (11) All events (37)

2020

27 July 2020

  • Regulated by the FCA from this date
  • Changed its registered name from "Pinpoint (Call Solutions) Limited"
  • Changed its registered name from "Pinpoint (Call Solutions) Ltd"
  • Became authorised by the FCA

FCA register

2019

31 March 2019

  • No longer regulated by the Claims Management Regulator

FCA register

2018

14 September 2018

  • Emma Taylor became the majority owner (50–75% of shares)
  • Robert James Williams stopped being a part-owner

Companies House

2016

6 April 2016

  • Christopher Leonard Hopson became a part-owner (25–50% of shares)
  • Robert James Williams became a part-owner (25–50% of shares)

Companies House

2011

13 November 2011

  • Regulated by the Claims Management Regulator from this date

FCA register

31 August 2011

  • Incorporated at Companies House

Companies House

In the full report: all 37 events

  • All 37 events in its history (11 shown here)
  • Every director appointment and resignation: 14
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Firms connected to Pinpoint (Call Solutions)

Other FCA-listed firms that share a director, phone number or address with Pinpoint (Call Solutions). A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1
past link
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
  • 1 past link through former directors
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Firms like Pinpoint (Call Solutions)

Other firms of the same type (claims management firm), nearest first.

In Stockport

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Pinpoint (Call Solutions)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 15 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • 8 years of accounts, charted
  • All 37 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Pinpoint (Call Solutions) Limited FCA authorised?
Yes, Pinpoint (Call Solutions) Limited (FRN 830621) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since July 2020 and works as a claims management firm. The FCA has placed no limits on its permissions.
What is Pinpoint (Call Solutions)’s phone number and website?
The FCA register lists the phone number 0161 268 8841 and the website returnmymoney.co.uk for Pinpoint (Call Solutions). If you were given different contact details, use these to check with the firm before going any further.
Is Pinpoint (Call Solutions) a scam or clone?
Pinpoint (Call Solutions) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Pinpoint (Call Solutions)?
It is permitted to hold and control client money, which it must keep separate from its own. Protection depends on which product you hold and how Pinpoint (Call Solutions) handles your money, so check the specific product before you commit. You can also refer complaints about Pinpoint (Call Solutions) to the Financial Ombudsman Service, free of charge.
Who owns Pinpoint (Call Solutions)?
Companies House lists 2 people with significant control of Pinpoint (Call Solutions): Miss Emma Taylor (50–75% of shares) and Mr Christopher Leonard Hopson (25–50% of shares). Before that, it was controlled by Mr Robert James Williams.
Who runs Pinpoint (Call Solutions)?
Companies House lists 2 directors of Pinpoint (Call Solutions): Christopher Leonard Hopson and Matthew Samuel Reynard.
How long has Pinpoint (Call Solutions) been in business?
The company was formed on 31 August 2011, and has held its current FCA authorisation since July 2020.
What do Pinpoint (Call Solutions)’s latest accounts show?
Its latest accounts, to 31 August 2026, show net assets of £632k (−15% from £743k) and cash at bank of £6,293 (up £6,250 from £43).
Does Pinpoint (Call Solutions) use any other names?
It trades as claims.team, Return My Money and Return My Pension. It has previously used 5 other names, including Pinpoint (Call Solutions) Ltd, Counsel Claims and Covid Claim Not Paid.

Sources and links

The full report on Pinpoint (Call Solutions) Limited

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