Plexus Support Services Ltd: FCA regulated?

Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Appointed for under a year
Protected through the principal
No FCA actions
Active company since 2007
Accounts filed up to 31 March 2025
1 thing worth a closer look in the background checks

Responsible principal firm

LLOYD & WHYTE LIMITED Reference number: 306077 Authorised View firm →

What does this mean?

An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
Plexus Support Services Ltd (FRN 1063671) introduces customers to LLOYD & WHYTE LIMITED (FRN 306077). Any regulated advice or arranging is done by the principal, not Plexus Support Services.
Example: if Plexus Support Services refers you to a financial adviser, the advice should come from the principal firm, not from Plexus Support Services itself.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

plexussupport.co.uk (opens in a new tab)
Phone number

0115 979 6910
Address

Castle Accounting Ltd, 18-20 The Ropewalk, Nottingham, Nottingham, NG1 5DT, United Kingdom

In the full report: 3 background checks, 1 thing worth a closer look

When plexussupport.co.uk first appeared online, and whether it can receive email
What kind of line 0115 979 6910 is
Who else gives the postcode NG1 5DT

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Lloyd & Whyte Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name: PLEXUS SUPPORT SERVICES LIMITED
Company number: 06308955 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 11 July 2007 (19 years old)
Registered office: 18 The Ropewalk, Nottingham, NG1 5DT, England
Nature of business: Other professional, scientific and technical activities not elsewhere classified (SIC 74909)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Helen Elizabeth Shuker	Director	Sep 1979	1 Apr 2023	None
Janice Elizabeth Foster	Director	Dec 1974	24 May 2023	1 other company
Lauren Michelle Rhodes	Director	Jun 1991	24 May 2023	None
Helen Elizabeth Shuker	Secretary	Not published	24 Jun 2026	–

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other company: 1
still active: 1

In the full report: all 1 company, named

What each company does, and whether it is still trading
Which of these 3 directors sit on each board, and since when
Any that went into liquidation or administration
All 20 people who have ever been directors, with their dates

Filed accounts and finances

Year to 31 March 2025Full accountsNot audited

Net assets

£725k

+5.6% from £686k

Cash at bank

£823k

−24% from £1.09m

Employees (average)

5

Same as 5

Owed within a year

£140k

−66% from £413k

Assets and liabilities

In the full report: all 6 years of accounts

Every year from 2020 to 2025
The chart, over every year
Every filed figure, year by year

About these figures

Turnover: Money taken from sales in the year, before any costs.
Profit before tax: What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity: Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities: Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank: Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year: Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 06308955. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Plexus Support Services’s history from the FCA register and Companies House, newest first.

Key events (4) All events (44)

2026

25 September 2026

Became an introducer appointed representative

FCA register

2016

13 July 2016

Michael Stephen Wright gained significant control
Michael Stephen Wright no longer has significant control

Companies House

2007

11 July 2007

Incorporated at Companies House

Companies House

In the full report: all 44 events

All 44 events in its history (4 shown here)
Every director appointment and resignation: 40

Firms connected to Plexus Support Services

Other FCA-listed firms that share a director, phone number or address with Plexus Support Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 3
no longer authorised: 1
share its postcode: 3

In the full report: all 3 connected firms, named

How each is linked: the same postcode (3)
Who links each one: the named directors, with dates

Firms like Plexus Support Services

Other firms of the same type (insurance broker), nearest first.

In Nottingham

AG Healthcare Planning LtdNottinghamAppointed representative Akers Pritchett LtdNottinghamAppointed representative Arun Financial Services LtdNottinghamAppointed representative Browne Jacobson LLPNottinghamAppointed representative Cardinal Business Finance LimitedNottinghamAppointed representative East Midlands Property Owners LimitedNottinghamAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Plexus Support Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

1 other company its directors have run, named
3 background checks on its contact details, 1 flagged
6 years of accounts, charted
All 44 events in its history
3 connected firms, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Plexus Support Services Ltd FCA authorised?

Plexus Support Services Ltd (FRN 1063671) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does introducer appointed representative mean for Plexus Support Services?

An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Plexus Support Services Ltd (FRN 1063671) introduces customers to LLOYD & WHYTE LIMITED (FRN 306077). Any regulated advice or arranging is done by the principal, not Plexus Support Services. Example: if Plexus Support Services refers you to a financial adviser, the advice should come from the principal firm, not from Plexus Support Services itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Plexus Support Services’ phone number and website?

The FCA register lists the phone number 0115 979 6910 and the website plexussupport.co.uk for Plexus Support Services. If you were given different contact details, use these to check with the firm before going any further.

Is Plexus Support Services a scam or clone?

Plexus Support Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Plexus Support Services?

Protection works through Lloyd & Whyte Limited, the principal firm responsible for Plexus Support Services's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Plexus Support Services?

Companies House lists no one with significant control of Plexus Support Services now. Before that, it was controlled by Mr Michael Stephen Wright.

Who runs Plexus Support Services?

Companies House lists 3 directors of Plexus Support Services: Helen Elizabeth Shuker, Janice Elizabeth Foster and Lauren Michelle Rhodes.

How long has Plexus Support Services been in business?

The company was formed on 11 July 2007.

What do Plexus Support Services’ latest accounts show?

Its latest accounts, to 31 March 2025, show net assets of £725k (+5.6% from £686k) and cash at bank of £823k (−24% from £1.09m).