Plymouth Citizens Advice Bureaux

Reference number: 617697

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When citizensadviceplymouth.org.uk first appeared online, and whether it can receive email
  • What kind of line 01752 676092 is
  • Who else gives the postcode PL1 1QX
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Plymouth Citizens Advice Bureau Former name

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02697436
Company status
Active
Company type
Private company limited by guarantee
Incorporated
16 March 1992 (34 years old)
Registered office
Cobourg House 3rd Floor, Mayflower Street, Plymouth, PL1 1QX
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Christopher Elliott Mottram Director Sep 1953 23 Jul 2018 7 other companies
Paul Matthews Director May 1959 7 Nov 2022 1 other company
Jeremy Wollerton Director Jan 1961 6 Nov 2023 None
Kevin Anthony Miller Director Sep 1976 19 Feb 2024 3 other companies
Elizabeth Edwards-Smith Director Mar 1974 29 Apr 2024 3 other companies
Richard Baker Director Aug 1992 29 Apr 2024 None
John Robert Gane Director Mar 1971 29 Apr 2024 6 other companies
Léa Guzzo Director Aug 1988 4 Nov 2024 None
Emma Jane Mills Director Dec 1990 17 Nov 2025 None
Laura Ann Terry Director May 1985 17 Nov 2025 2 other companies
Paul Robert James Director Apr 1968 17 Nov 2025 5 other companies

Other companies run by these 11 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
27
closed down
8
is FCA-registered
1

In the full report: all 27 companies, named

  • What each company does, and whether it is still trading
  • Which of these 11 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • All 98 people who have ever been directors, with their dates
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Key dates in its history

Plymouth Citizens Advice Bureaux’s history from the FCA register and Companies House, newest first.

Key events (6) All events (202)

2026

18 June 2026

  • Changed its registered name from "Plymouth Citizens Advice Bureaux ["

FCA register

2021

8 March 2021

  • Changed its registered name from "Plymouth Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1992

16 March 1992

  • Incorporated at Companies House

Companies House

In the full report: all 202 events

  • All 202 events in its history (6 shown here)
  • Every director appointment and resignation: 193
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Firms connected to Plymouth Citizens Advice Bureaux

Other FCA-listed firms that share a director, phone number or address with Plymouth Citizens Advice Bureaux. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share a director
1

In the full report: the connected firm, named

  • How it is linked: shared directors (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Plymouth Citizens Advice Bureaux

Other firms of the same type (debt advice or management), nearest first.

In Plymouth

Homemaker SouthwestPlymouthAuthorised

In the Plymouth (PL) postcode area

Debt Advice Tavistock Area (DATA)TavistockAuthorisedC.a.b. CornwallLiskeardAuthorisedCommunity Money Advice Launceston LimitedLauncestonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Plymouth Citizens Advice Bureaux

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 27 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 202 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Plymouth Citizens Advice Bureaux FCA authorised?
Yes, Plymouth Citizens Advice Bureaux (FRN 617697) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Plymouth Citizens Advice Bureaux’s phone number and website?
The FCA register lists the phone number 01752 676092 and the website citizensadviceplymouth.org.uk for Plymouth Citizens Advice Bureaux. If you were given different contact details, use these to check with the firm before going any further.
Is Plymouth Citizens Advice Bureaux a scam or clone?
Plymouth Citizens Advice Bureaux is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Plymouth Citizens Advice Bureaux?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Plymouth Citizens Advice Bureaux handles your money, so check the specific product before you commit. You can also refer complaints about Plymouth Citizens Advice Bureaux to the Financial Ombudsman Service, free of charge.
Who runs Plymouth Citizens Advice Bureaux?
Companies House lists 11 directors of Plymouth Citizens Advice Bureaux: Christopher Elliott Mottram, Paul Matthews, Jeremy Wollerton, Kevin Anthony Miller, Elizabeth Edwards-Smith, Richard Baker and 5 more.
How long has Plymouth Citizens Advice Bureaux been in business?
The company was formed on 16 March 1992, and has held its current FCA authorisation since April 2014.
Does Plymouth Citizens Advice Bureaux use any other names?
It has previously used the name Plymouth Citizens Advice Bureau.

Sources and links

The full report on Plymouth Citizens Advice Bureaux

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