Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for under a year
- Protected through the principal
- No FCA actions
- Active company since 2019
- Accounts filed up to 31 October 2025
- Confirmation statement is overdue at Companies House
Responsible principal firm
PHOENIX FINANCIAL CONSULTANTS LIMITED Reference number: 539195 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- PPH Palmer Plumbing & Heating Ltd (FRN 1063923) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not PPH Palmer Plumbing & Heating.
- Example: if PPH Palmer Plumbing & Heating refers you to a financial adviser, the advice should come from the principal firm, not from PPH Palmer Plumbing & Heating itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Mander Duffill Ltd, 41-43 Market Place, Chippenham, Wiltshire, SN15 3HR, United Kingdom
In the full report: 3 background checks
- When pphplumbing.co.uk first appeared online, and whether it can receive email
- What kind of line 07502 228592 is
- Who else gives the postcode SN15 3HR
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Phoenix Financial Consultants Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
Concerns on the company record
- Confirmation statement is overdue at Companies House.
- Company number
- 12242978 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 3 October 2019 (7 years old)
- Registered office
- The Old Post Office, 41-43 Market Place, Chippenham, Wiltshire, SN15 3HR, England
- Nature of business
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- Plumbing, heat and air-conditioning installation (SIC 43220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Ashley James Palmer | Director | Jun 1990 | 3 Oct 2019 | None |
| Jade Charlotte Palmer | Director | Nov 1999 | 3 Oct 2025 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
Filed accounts and finances
Net assets
£656
Up £11 from £645
Cash at bank
£14.4k
−26% from £19.4k
Employees (average)
7
Same as 7
Owed within a year
£73.9k
+12% from £65.7k
Assets and liabilities
In the full report: all 5 years of accounts
- Every year from 2020 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 12242978. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
PPH Palmer Plumbing & Heating’s history from the FCA register and Companies House, newest first.
2026
18 September 2026
- Became an introducer appointed representative
FCA register
2025
3 October 2025
- Jade Charlotte Palmer appointed as a director
Companies House
2019
3 October 2019
- Incorporated at Companies House
- Ashley James Palmer took control (75–100% of shares)
- Ashley James Palmer appointed as a director
Companies House
Director appointments and resignations, and trading names, appear under All events.
Firms connected to PPH Palmer Plumbing & Heating
Other FCA-listed firms that share a director, phone number or address with PPH Palmer Plumbing & Heating. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 3
- share its postcode
- 3
In the full report: all 3 connected firms, named
- How each is linked: the same postcode (3)
- Who links each one: the named directors, with dates
Firms like PPH Palmer Plumbing & Heating
Other firms of the same type (home improvement or trades), nearest first.
In Chippenham
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on PPH Palmer Plumbing & Heating
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- 5 years of accounts, charted
- All 5 events in its history
- 3 connected firms, named, and who links them
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Frequently asked questions about this firm
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What do PPH Palmer Plumbing & Heating’s latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk