Quality Care Insurance Services Limited

Reference number: 501676

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Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When qcaregroup.co.uk first appeared online, and whether it can receive email
  • What kind of line 01273 424904 is
  • Who else gives the postcode BN3 4QW
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Quality Care Group Trading name: A name it trades under now.
  • Quality Care Insurance Services Ltd Former name: A name it was registered under before.

FCA permissions and consumer protection

  • Hold or safeguard your money · Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (7 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
9 April 2009 (17 years old)
Registered office
85 Church Road, Hove, East Sussex, BN3 2BB
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
Darren James Pollard Director Feb 1972 9 Apr 2009 2 other companies
Patricia Regina Pollard Director Jun 1969 1 May 2019 3 other companies
Lorraine Tracy Maslen Director Nov 1960 1 Jan 2022 1 other company
Dominic Stuart Taylor Director Apr 1960 1 Jan 2022 None

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
closed down
1
run together
1

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 1 company these 4 directors run together
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Filed accounts and finances

Year to 31 December 2025Small company accountsNot audited

Net assets

£2.51m

+25% from £2.00m

Cash at bank

£2.93m

+20% from £2.44m

Employees (average)

43

+7.5% from 40

Owed within a year

£1.98m

−9.4% from £2.19m

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 06874783. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Quality Care Insurance Services’s history from the FCA register and Companies House, newest first.

2025

20 November 2025

  • Patricia Regina Pollard gained 25–50% of the votes

Companies House

2022

11 February 2022

  • Joshua James Gabrielli Pollard stopped being a part-owner
  • Natasha Pollard stopped being a part-owner

Companies House

2021

5 February 2021

  • Natasha Pollard became a part-owner (25–50% of shares)

Companies House

2018

17 April 2018

  • Joshua James Gabrielli Pollard became a part-owner (25–50% of shares)

Companies House

29 January 2018

  • Changed its registered name from "Quality Care Insurance Services Ltd"

FCA register

2016

6 April 2016

  • Darren James Pollard became a part-owner (25–50% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2009

10 November 2009

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

9 April 2009

  • Incorporated at Companies House

Companies House

In the full report: all 19 events

  • All 19 events in its history (11 shown here)
  • Every director appointment and resignation: 4
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Firms like Quality Care Insurance Services

Other firms of the same type (insurance broker), nearest first.

In Hove

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Quality Care Insurance Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • 7 years of accounts, charted
  • All 19 events in its history

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Frequently asked questions about this firm

Is Quality Care Insurance Services Limited FCA authorised?
Yes, Quality Care Insurance Services Limited (FRN 501676) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since November 2009 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Quality Care Insurance Services’ phone number and website?
The FCA register lists the phone number 01273 424904 and the website qcaregroup.co.uk for Quality Care Insurance Services. If you were given different contact details, use these to check with the firm before going any further.
Is Quality Care Insurance Services a scam or clone?
Quality Care Insurance Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Quality Care Insurance Services?
It is permitted to hold and control client money, which it must keep separate from its own. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Quality Care Insurance Services to the Financial Ombudsman Service, free of charge.
Who owns Quality Care Insurance Services?
Companies House lists 2 people with significant control of Quality Care Insurance Services: Mr Darren James Pollard (25–50% of shares) and Patricia Regina Pollard (25–50% of votes). Before that, it was controlled by Natasha Pollard and Mr Joshua James Gabrielli Pollard.
Who runs Quality Care Insurance Services?
Companies House lists 4 directors of Quality Care Insurance Services: Darren James Pollard, Patricia Regina Pollard, Lorraine Tracy Maslen and Dominic Stuart Taylor.
How long has Quality Care Insurance Services been in business?
The company was formed on 9 April 2009, and has held its current FCA authorisation since November 2009.
What do Quality Care Insurance Services’ latest accounts show?
Its latest accounts, to 31 December 2025, show net assets of £2.51m (+25% from £2.00m) and cash at bank of £2.93m (+20% from £2.44m).
Does Quality Care Insurance Services use any other names?
It trades as Quality Care Group. It has previously used the name Quality Care Insurance Services Ltd.

Sources and links

The full report on Quality Care Insurance Services Limited

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