RBC Investor Services Trust

Reference number: 435052

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When rbcis.com first appeared online, and whether it can receive email
  • What kind of line 020 7653 4000 is, and the 4 other firms that give it
  • Who else gives the postcode EC2N 4AA
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • RBC Dexia Investor Services Trust Former name: A name it was registered under before.

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (8)
  • 034602652636
  • 060124915281
  • 0639157015825
  • 0668788 77579
  • 020 3129 7661
  • 020 7489 1188
  • 020 8929 9164
  • 0872 115 5335
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (11 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Arranging safeguarding and administration of assets
  • Causing dematerialised instructions to be sent
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Making arrangements with a view to transactions in investments
  • Managing investments
  • Safeguarding and administration of assets (without arranging)
  • Sending dematerialised instructions

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

The clone warnings above are scammers using this firm's name, not something the firm has done.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Overseas company
Incorporated
30 September 2005 (21 years old)
Registered office
155 Wellington Street West, 10th Floor,, Toronto ,, Ontario M5v 3l3, Canada

Directors and company secretaries

Name Role Born Appointed Other companies
Nathalie Smith Director Jun 1977 23 Oct 2019 None
Andrea Mclane Director May 1971 21 Jul 2022 None
Bis Mukerji Director Sep 1962 7 Nov 2022 None
Claire Johnson Director Jul 1969 16 Oct 2023 None
John Carinci Director Oct 1980 1 Feb 2024 None
Melissa Boward Director Jan 1981 7 Mar 2025 None
Rishi Kapur Director Nov 1973 25 Feb 2026 None
Martin-Pierre Boulianne Secretary Not published 12 Jun 2025 –

In the full report: every company its directors have run

  • Confirmation that these 7 directors run no other company
  • All 39 people who have been directors, with their dates
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Key dates in its history

RBC Investor Services Trust’s history from the FCA register and Companies House, newest first.

2014

28 March 2014

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2012

27 July 2012

  • Changed its registered name from "RBC Dexia Investor Services Trust"

FCA register

2006

1 January 2006

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2005

26 October 2005

  • Regulated by the Office of the Superintendent of Financial Institutions from this date

FCA register

30 September 2005

  • Incorporated at Companies House

Companies House

In the full report: all 83 events

  • All 83 events in its history (8 shown here)
  • Every director appointment and resignation: 71
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Firms connected to RBC Investor Services Trust

Other FCA-listed firms that share a director, phone number or address with RBC Investor Services Trust. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
4
share its phone number
4
share its postcode
4

In the full report: all 4 connected firms, named

  • How each is linked: the same phone number (4), the same postcode (4)
  • Who links each one: the named directors, with dates
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Firms like RBC Investor Services Trust

Other firms of the same type (bank or building society), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on RBC Investor Services Trust

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 3 background checks on its contact details
  • All 83 events in its history
  • 4 connected firms, named, and who links them

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Frequently asked questions about this firm

Is RBC Investor Services Trust FCA authorised?
Yes, RBC Investor Services Trust (FRN 435052) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2006 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is RBC Investor Services Trust’s phone number and website?
The FCA register lists the phone number 020 7653 4000 and the website rbcis.com for RBC Investor Services Trust. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 4 other FCA firms.
Is RBC Investor Services Trust a scam or clone?
Scammers have impersonated RBC Investor Services Trust: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for RBC Investor Services Trust, shown on this page.
Is my money safe with RBC Investor Services Trust?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about RBC Investor Services Trust to the Financial Ombudsman Service, free of charge.
Who runs RBC Investor Services Trust?
Companies House lists 7 directors of RBC Investor Services Trust: Nathalie Smith, Andrea McLane, Bis Mukerji, Claire Johnson, John Carinci, Melissa Boward and 1 more.
How long has RBC Investor Services Trust been in business?
The company was formed on 30 September 2005, and has held its current FCA authorisation since January 2006.
Does RBC Investor Services Trust use any other names?
It has previously used the name RBC Dexia Investor Services Trust.

Sources and links

The full report on RBC Investor Services Trust

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