Residentsline Limited

Reference number: 305998

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When residentsline.co.uk first appeared online, and whether it can receive email
  • What kind of line 0800 281 235 is
  • Who else gives the postcode WV1 3JE
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Other names (13)

If you were contacted under any of these names, it is this firm.

  • Block in a Box Trading name
  • Flat Living Insurance Trading name
  • London Flats Insurance Trading name
  • Manage Your Block Trading name
  • MYB Trading name
  • Residentsline Flats Insurance Trading name
  • CHUResidentsline Limited Former name
  • Residentsline Ltd Former name
  • CHU Former trading name
  • CHUResidentsline Former trading name
  • directorsandofficersliability.co.uk Former trading name
  • London Flats Former trading name
  • Propmp Former trading name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (6 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
03874789
Company status
Active
Company type
Private limited company
Incorporated
10 November 1999 (26 years old)
Registered office
St Davids Court, Union Street, Wolverhampton, West Midlands, WV1 3JE, United Kingdom
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Carlo Marelli Director Apr 1969 22 Feb 2025 27 other companies
Alexandra Jane Coleman Director May 1968 9 May 2025 8 other companies
Adrian Colosso Director May 1957 9 May 2025 4 other companies
Zachary Anton Gray Director Jul 1970 2 Jul 2025 24 other companies
Roy John Clark Director Feb 1960 26 Aug 2025 28 other companies
Matthew James Peter Ryan Director Feb 1988 11 Feb 2026 8 other companies

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
59
closed down
12
are FCA-registered
23

In the full report: all 59 companies, named

  • What each company does, and whether it is still trading
  • Which of these 6 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 23 on the FCA register
  • The 15 companies these 6 directors run together
  • All 18 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2024Full accountsAudited

Net assets

£1.67m

+15% from £1.44m

Cash at bank

£2.46m

+47% from £1.68m

Owed within a year

£2.68m

+33% from £2.01m

Assets and liabilities

In the full report: all 4 years of accounts

  • Every year from 2021 to 2024
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 03874789. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Residentsline’s history from the FCA register and Companies House, newest first.

Key events (8) All events (60)

2025

22 February 2025

  • Board replaced: its only director left and a new director took over

Companies House

2016

10 November 2016

  • Bjm Holding Company Limited took control (75–100% of shares)

Companies House

20 April 2016

  • Changed its registered name from "CHUResidentsline Limited"

FCA register

2014

9 January 2014

  • Changed its registered name from "Residentsline Ltd"

FCA register

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1999

10 November 1999

  • Incorporated at Companies House

Companies House

In the full report: all 60 events

  • All 60 events in its history (8 shown here)
  • Every director appointment and resignation: 28
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Firms connected to Residentsline

Other FCA-listed firms that share a director, phone number or address with Residentsline. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
9
share a director
9

In the full report: all 9 connected firms, named

  • How each is linked: shared directors (9)
  • Who links each one: the named directors, with dates
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Firms like Residentsline

Other firms of the same type (insurance broker), nearest first.

In Wolverhampton

A.D.F. Insurance Brokers LimitedWolverhamptonAuthorisedAlexander-Head & Co LtdWolverhamptonAuthorisedAnnan Insurance Services LimitedWolverhamptonAuthorisedBerkeley Applegate Webb & Co. (Midlands)limitedWolverhamptonAuthorisedHeritage Insurance Brokers (Wton) LimitedWolverhamptonAuthorisedHipkiss & Co (Insurance Brokers) LimitedWolverhamptonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Residentsline

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 59 other companies its directors have run, named
  • 3 background checks on its contact details
  • 4 years of accounts, charted
  • All 60 events in its history
  • 9 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Residentsline Limited FCA authorised?
Yes, Residentsline Limited (FRN 305998) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Residentsline’s phone number and website?
The FCA register lists the phone number 0800 281 235 and the website residentsline.co.uk for Residentsline. If you were given different contact details, use these to check with the firm before going any further.
Is Residentsline a scam or clone?
Residentsline is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Residentsline?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Residentsline to the Financial Ombudsman Service, free of charge.
Who owns Residentsline?
Residentsline is owned by Bjm Holding Company Limited, which holds 75–100% of shares, since 10 November 2016.
Who runs Residentsline?
Companies House lists 6 directors of Residentsline: Carlo Marelli, Alexandra Jane Coleman, Adrian Colosso, Zachary Anton Gray, Roy John Clark and Matthew James Peter Ryan.
How long has Residentsline been in business?
The company was formed on 10 November 1999, and has held its current FCA authorisation since January 2005.
What do Residentsline’s latest accounts show?
Its latest accounts, to 31 December 2024, show net assets of £1.67m (+15% from £1.44m) and cash at bank of £2.46m (+47% from £1.68m).
Does Residentsline use any other names?
It trades as Block in a Box, Flat Living Insurance, London Flats Insurance, Manage Your Block and MYB, and 1 more names. It has previously used 7 other names, including CHUResidentsline Limited, Residentsline Ltd and CHU.

Sources and links

The full report on Residentsline Limited

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