Resolute Claims Partnership Limited

Reference number: 831274

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When resoluteclaims.co.uk first appeared online, and whether it can receive email
  • What kind of line 0800 920 2050 is
  • Who else gives the postcode KT18 6JX
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • Resolute International Trading name
  • To Be Or Not To Be Trading name
  • To Be Or Not To Be Ltd Former name
  • Newport Redress Former trading name

FCA permissions and consumer protection

  • Claims management No FSCS cover
    Money you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
07515886
Company status
Active
Company type
Private limited company
Incorporated
3 February 2011 (15 years old)
Registered office
Oyster Hill Forge Clay Lane, Headley, Epsom, Surrey, KT18 6JX, United Kingdom
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
Ian Duncan Hayes Director Mar 1963 3 Feb 2011 13 other companies

Other companies run by its director

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
13
closed down
10
is FCA-registered
1

In the full report: all 13 companies, named

  • What each company does, and whether it is still trading
  • Which of its director sits on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
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Filed accounts and finances

Year to 31 March 2025Micro-entity accountsNot audited

Total equity

£36.4k

+1.6% from £35.8k

Employees (average)

2

Same as 2

Owed within a year

£497k

+724% from £60.3k

Total equity

In the full report: all 6 years of accounts

  • Every year from 2020 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 07515886. Figures are exactly as filed; nothing is estimated.

Key dates in its history

Resolute Claims Partnership’s history from the FCA register and Companies House, newest first.

Key events (9) All events (15)

2020

3 July 2020

  • Changed its registered name from "To Be Or Not To Be Ltd"

FCA register

28 May 2020

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

2019

31 March 2019

  • No longer regulated by the Claims Management Regulator

FCA register

2017

10 November 2017

  • Gillian Louise Hayes stopped being a part-owner

Companies House

23 May 2017

  • Regulated by the Claims Management Regulator from this date

FCA register

2016

6 April 2016

  • Gillian Louise Hayes became a part-owner (25–50% of shares)
  • Ian Duncan Hayes took control (75–100% of shares)

Companies House

2011

3 February 2011

  • Incorporated at Companies House

Companies House

In the full report: all 15 events

  • All 15 events in its history (9 shown here)
  • Every director appointment and resignation: 1
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Firms connected to Resolute Claims Partnership

Other FCA-listed firms that share a director, phone number or address with Resolute Claims Partnership. A link shows who the firm is tied to, not whether either can be trusted.

past link
1

In the full report: all 0 connected firms, named

  • 1 past link through former directors
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Firms like Resolute Claims Partnership

Other firms of the same type (claims management firm), nearest first.

Elsewhere in the UK

About Claims LtdLondonAuthorisedAbu ShabirBirminghamAuthorisedAccident Assist Nottingham LimitedNottinghamAuthorisedAccident Claims CareWokingAuthorisedAccident Claims Help Time LtdHounslowAuthorisedAccident Direct Claims LimitedBirminghamAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Resolute Claims Partnership

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 13 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • 6 years of accounts, charted
  • All 15 events in its history

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Frequently asked questions about this firm

Is Resolute Claims Partnership Limited FCA authorised?
Yes, Resolute Claims Partnership Limited (FRN 831274) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since May 2020 and works as a claims management firm. The FCA has placed no limits on its permissions.
What is Resolute Claims Partnership’s phone number and website?
The FCA register lists the phone number 0800 920 2050 and the website resoluteclaims.co.uk for Resolute Claims Partnership. If you were given different contact details, use these to check with the firm before going any further.
Is Resolute Claims Partnership a scam or clone?
Resolute Claims Partnership is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Resolute Claims Partnership?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Resolute Claims Partnership handles your money, so check the specific product before you commit. You can also refer complaints about Resolute Claims Partnership to the Financial Ombudsman Service, free of charge.
Who owns Resolute Claims Partnership?
Companies House lists one person with significant control of Resolute Claims Partnership: Mr Ian Duncan Hayes (75–100% of shares). Before that, it was controlled by Mrs Gillian Louise Hayes.
Who runs Resolute Claims Partnership?
Companies House lists one director of Resolute Claims Partnership: Ian Duncan Hayes.
How long has Resolute Claims Partnership been in business?
The company was formed on 3 February 2011, and has held its current FCA authorisation since May 2020.
What do Resolute Claims Partnership’s latest accounts show?
Its latest accounts, to 31 March 2025, show total equity of £36.4k (+1.6% from £35.8k).
Does Resolute Claims Partnership use any other names?
It trades as Resolute International and To Be Or Not To Be. It has previously used 2 other names: To Be Or Not To Be Ltd and Newport Redress.

Sources and links

The full report on Resolute Claims Partnership Limited

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