Resolute-IS Limited

Reference number: 540258

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Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When nfp.co.uk first appeared online, and whether it can receive email
  • What kind of line 01922 745836 is
  • Who else gives the postcode WS9 8UG
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • NFP Trading name: A name it trades under now.
  • Resolute Insurance Services Trading name: A name it trades under now.
  • Sadler and Partridge Insurance Services Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Hold or safeguard your money · Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (6 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Concerns on the company record

  • Accounts are overdue at Companies House.
Company status
Active
Company type
Private limited company
Incorporated
24 August 2010 (16 years old)
Registered office
14 Caroline Point 62 Caroline Street, Birmingham, B3 1UF, England
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Nicola Jayne Carter Director Oct 1987 3 Sep 2026 None
Nicholas Gary Hatch Director Oct 1971 3 Sep 2026 20 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
20
closed down
2
went insolvent
1

In the full report: all 20 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 13 on the FCA register
  • All 5 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 October 2022Small company accountsNot audited

Total equity

£764k

+80% from £424k

Cash at bank

£1.07m

+27% from £841k

Employees (average)

12

Same as 12

Owed within a year

£556k

−4.4% from £582k

Its next accounts are overdue at Companies House.

Assets and liabilities

In the full report: all 4 years of accounts

  • Every year from 2019 to 2022
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 07354492. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Resolute-IS’s history from the FCA register and Companies House, newest first.

2026

3 September 2026

  • Board replaced: both directors left and 2 new directors took over

Companies House

2023

20 September 2023

  • David Cox stopped being the majority owner
  • Lucy Cook stopped being a part-owner
  • Nfp UK Holdings Limited took control (75–100% of shares)

Companies House

2018

23 February 2018

  • Lucy Cook became a part-owner (25–50% of shares)

Companies House

2016

1 July 2016

  • David Cox became the majority owner (50–75% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2011

1 August 2011

  • Became authorised by the FCA

FCA register

17 May 2011

  • Regulated by the Financial Services Authority from this date

FCA register

2010

24 August 2010

  • Incorporated at Companies House

Companies House

In the full report: all 24 events

  • All 24 events in its history (10 shown here)
  • Every director appointment and resignation: 8
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Firms connected to Resolute-IS

Other FCA-listed firms that share a director, phone number or address with Resolute-IS. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
11
share a director
11
past link
1

In the full report: all 11 connected firms, named

  • How each is linked: shared directors (11)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Resolute-IS

Other firms of the same type (insurance broker), nearest first.

In Walsall

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Resolute-IS

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 20 other companies its directors have run, named
  • 3 background checks on its contact details
  • 4 years of accounts, charted
  • All 24 events in its history
  • 11 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Resolute-IS Limited FCA authorised?
Yes, Resolute-IS Limited (FRN 540258) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since August 2011 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Resolute-IS’ phone number and website?
The FCA register lists the phone number 01922 745836 and the website nfp.co.uk for Resolute-IS. If you were given different contact details, use these to check with the firm before going any further.
Is Resolute-IS a scam or clone?
Resolute-IS is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Resolute-IS?
It is permitted to hold and control client money, which it must keep separate from its own. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Resolute-IS to the Financial Ombudsman Service, free of charge.
Who owns Resolute-IS?
Resolute-IS is owned by Nfp UK Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 20 September 2023. Before that, it was controlled by Mrs Lucy Cook and Mr David Cox.
Who runs Resolute-IS?
Companies House lists 2 directors of Resolute-IS: Nicola Jayne Carter and Nicholas Gary Hatch.
How long has Resolute-IS been in business?
The company was formed on 24 August 2010, and has held its current FCA authorisation since August 2011.
What do Resolute-IS’ latest accounts show?
Its latest accounts, to 31 October 2022, show total equity of £764k (+80% from £424k) and cash at bank of £1.07m (+27% from £841k). Its accounts are overdue at Companies House.
Does Resolute-IS use any other names?
It trades as NFP, Resolute Insurance Services and Sadler and Partridge Insurance Services.

Sources and links

The full report on Resolute-IS Limited

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