Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Resolvecall, 1 Smithhills Street, Paisley, Renfrewshire, PA1 1EB, United Kingdom
In the full report: 3 background checks
- When myresolvecall.co.uk first appeared online, and whether it can receive email
- What kind of line 0141 222 3593 is
- Who else gives the postcode PA1 1EB
Other names (4)
If you were contacted under any of these names, it is this firm.
- FIDELITE CREDIT MANAGEMENT LIMITED Former name: A name it was registered under before.
- Resolvecall Former name: A name it was registered under before.
- fidelite Former trading name: A name it used to trade under.
- fidelite CM Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Advise on or arrange mortgages FSCS may applyMortgage advice and arranging may be FSCS-covered, up to the limit that applies.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
- Administering a regulated mortgage contract
- Debt-collecting
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- SC127277 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 17 September 1990 (36 years old)
- Registered office
- 1 Smithhills Street, Paisley, PA1 1EB, Scotland
- Nature of business
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- Other professional, scientific and technical activities not elsewhere classified (SIC 74909)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Anne Mcvicker | Director | Feb 1979 | 31 Jul 2013 | None |
| Martin Allan Reid | Director | Aug 1977 | 9 Nov 2016 | None |
| David Waite | Director | Mar 1964 | 5 Dec 2018 | 6 other companies |
| Anne Mcvicker | Secretary | Not published | 9 Feb 2022 | – |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 6
- closed down
- 6
In the full report: all 6 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- All 19 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£3.83m
+86% from £2.06m
Cash at bank
£4.50m
+80% from £2.50m
Employees (average)
203
−7.7% from 220
Owed within a year
£2.09m
+35% from £1.54m
Assets and liabilities
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company SC127277. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Resolvecall’s history from the FCA register and Companies House, newest first.
2022
9 February 2022
- Brenda Stevenson stopped being a part-owner
- David Stevenson stopped being a part-owner
- Evelyn Agnes Isabella Turner stopped being a part-owner
- James Christopher Flowers took control (75–100% of shares)
Companies House
2021
8 November 2021
- Changed its registered name from "Resolvecall"
FCA register
2017
1 May 2017
- Changed its registered name from "FIDELITE CREDIT MANAGEMENT LIMITED"
FCA register
2016
17 September 2016
- Brenda Stevenson became a part-owner (25–50% of shares)
- David Stevenson became a part-owner (25–50% of shares)
- Evelyn Agnes Isabella Turner became a part-owner (25–50% of shares)
Companies House
21 March 2016
- Regulated by the FCA from this date
- Became authorised by the FCA
FCA register
1990
17 September 1990
- Incorporated at Companies House
Companies House
In the full report: all 52 events
- All 52 events in its history (12 shown here)
- Every director appointment and resignation: 33
Firms like Resolvecall
Other firms of the same type (debt collector), nearest first.
Elsewhere in the UK
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Resolvecall
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 6 other companies its directors have run, named
- 3 background checks on its contact details
- All 52 events in its history
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Frequently asked questions about this firm
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Is my money safe with Resolvecall?
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How long has Resolvecall been in business?
What do Resolvecall’s latest accounts show?
Does Resolvecall use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk