Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
IDEAL SALES SOLUTIONS LTD Reference number: 703401 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- ROBINSON HEATING AND PLUMBING SERVICES LIMITED (FRN 1043570) introduces customers to IDEAL SALES SOLUTIONS LTD (FRN 703401). Any regulated advice or arranging is done by the principal, not ROBINSON HEATING AND PLUMBING SERVICES.
- Example: if ROBINSON HEATING AND PLUMBING SERVICES refers you to a financial adviser, the advice should come from the principal firm, not from ROBINSON HEATING AND PLUMBING SERVICES itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
24 Tobruk Way, Chatham, Medway, ME5 0JN, United Kingdom
In the full report: 3 background checks
- When robinsonplumbers-medway.co.uk first appeared online, and whether it can receive email
- What kind of line 01634 510445 is
- Who else gives the postcode ME5 0JN
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Ideal Sales Solutions Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 16540275 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 25 June 2025 (1 year old)
- Registered office
- The Old Court House, New Road Avenue, Chatham, Kent, ME4 6BE, United Kingdom
- Nature of business
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- Plumbing, heat and air-conditioning installation (SIC 43220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Gianluca Robinson | Director | May 1997 | 25 Jun 2025 | 1 other company |
| Tracy Lorraine Robinson | Director | Aug 1965 | 1 Sep 2025 | None |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other company
- 1
- still active
- 0
- went insolvent
- 1
In the full report: all 1 company, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- The one that went into liquidation or administration
Key dates in its history
Robinson Heating and Plumbing Services’s history from the FCA register and Companies House, newest first.
2025
2 October 2025
- Became an introducer appointed representative
FCA register
1 September 2025
- Tracy Lorraine Robinson appointed as a director
Companies House
25 June 2025
- Incorporated at Companies House
- Gianluca Robinson took control (75–100% of shares)
- Gianluca Robinson appointed as a director
Companies House
Director appointments and resignations, and trading names, appear under All events.
Firms like Robinson Heating and Plumbing Services
Other firms of the same type (home improvement or trades), nearest first.
In Chatham
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Robinson Heating and Plumbing Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 1 other company its directors have run, named
- 3 background checks on its contact details
- All 5 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk