Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 21 years
- Protected through the principal
- No FCA actions
- Active company since 2008
- Accounts filed up to 31 March 2026
Responsible principal firm
Personal Touch Financial Services Limited Reference number: 187834 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- RSB Money Limited (FRN 413710) is an AR of Personal Touch Financial Services Limited (FRN 187834). When you use RSB Money's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from RSB Money, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
8 Borelli Yard, Farnham, GU9 7NU, United Kingdom
In the full report: 3 background checks
- When thesurreymortgagebroker.co.uk first appeared online, and whether it can receive email
- What kind of line 01252 759233 is
- Who else gives the postcode GU9 7NU
Other names (6)
If you were contacted under any of these names, it is this firm.
- The Surrey Mortgage Broker Trading name: A name it trades under now.
- West Lakes Mortgages Trading name: A name it trades under now.
- RSB Money Ltd Former name: A name it was registered under before.
- RSB Mortgages Former name: A name it was registered under before.
- RSB Mortgages Ltd Former name: A name it was registered under before.
- The London Mortgage Broker Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Personal Touch Financial Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 06546333 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 27 March 2008 (18 years old)
- Registered office
- 38 Edward Road, Farnham, Surrey, GU9 8NP, England
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Richard Bousfield | Director | Jun 1975 | 27 Mar 2008 | None |
| Eleanor Ruth Bousfield | Secretary | Not published | 28 Mar 2024 | – |
In the full report: every company its directors have run
- Confirmation that its director runs no other company
Filed accounts and finances
Net assets
£111
−98% from £5,429
Cash at bank
£4,543
−38% from £7,343
Employees (average)
2
Same as 2
Owed within a year
£49.0k
+43% from £34.3k
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2020 to 2026
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 06546333. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
RSB Money’s history from the FCA register and Companies House, newest first.
2026
29 January 2026
- Changed its registered name from "RSB Money Ltd"
FCA register
2016
6 April 2016
- Richard Bousfield took control (75–100% of shares)
Companies House
2009
27 August 2009
- Changed its registered name from "RSB Mortgages Ltd"
FCA register
2008
1 October 2008
- Changed its registered name from "RSB Mortgages"
FCA register
27 March 2008
- Incorporated at Companies House
Companies House
2004
4 November 2004
- Became an appointed representative
FCA register
In the full report: all 11 events
- All 11 events in its history (6 shown here)
- Every director appointment and resignation: 1
Firms connected to RSB Money
Other FCA-listed firms that share a director, phone number or address with RSB Money. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
Firms like RSB Money
Other firms of the same type (mortgage adviser or broker), nearest first.
In Farnham
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on RSB Money
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- 7 years of accounts, charted
- All 11 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
Is RSB Money Limited FCA authorised?
What does appointed representative mean for RSB Money?
What is RSB Money’s phone number and website?
Is RSB Money a scam or clone?
Is my money safe with RSB Money?
Who owns RSB Money?
Who runs RSB Money?
How long has RSB Money been in business?
What do RSB Money’s latest accounts show?
Does RSB Money use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk