Safe Hands Mobility Limited

Reference number: 423133

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

MARK BATES LIMITED Reference number: 308390 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Safe Hands Mobility Limited (FRN 423133) is an AR of MARK BATES LIMITED (FRN 308390). When you use Safe Hands Mobility's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Safe Hands Mobility, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When safehandsmobility.co.uk first appeared online, and whether it can receive email
  • What kind of line 01303 274574 is
  • Who else gives the postcode CT19 4BP
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Safe Hands Community Carers Ltd Former name
  • Safe Hands Mobility Ltd Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Mark Bates Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
04753697
Company status
Active
Company type
Private limited company
Incorporated
6 May 2003 (23 years old)
Registered office
424 Margate Road, Ramsgate, Kent, CT12 6SJ
Nature of business
  • Other retail sale not in stores, stalls or markets (SIC 47990)

Directors and company secretaries

Name Role Born Appointed Other companies
Neil Raymond Smith Director Nov 1970 21 Jul 2003 5 other companies
Susan Winifred Smith Director Jun 1948 21 Jul 2003 4 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
6
closed down
5
run together
3

In the full report: all 6 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 3 companies these 2 directors run together
  • All 3 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2025Small company accountsNot audited

Net assets

£526k

+3.3% from £509k

Cash at bank

£121k

+18% from £103k

Employees (average)

4

−56% from 9

Owed within a year

£126k

+27% from £99.3k

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 04753697. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Safe Hands Mobility’s history from the FCA register and Companies House, newest first.

2024

4 September 2024

  • Changed its registered name from "Safe Hands Mobility Ltd"

FCA register

2022

10 January 2022

  • Neil Raymond Smith became a part-owner (25–50% of shares)

Companies House

2016

21 May 2016

  • Susan Winifred Smith became the majority owner (50–75% of shares)

Companies House

2014

24 January 2014

  • Changed its registered name from "Safe Hands Community Carers Ltd"

FCA register

2005

17 January 2005

  • Became an appointed representative

FCA register

2003

21 July 2003

  • Neil Raymond Smith appointed as a director
  • Susan Winifred Smith appointed as a director

Companies House

6 May 2003

  • Incorporated at Companies House

Companies House

Director appointments and resignations, and trading names, appear under All events.

Get the full report on Safe Hands Mobility

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 6 other companies its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 8 events in its history

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Frequently asked questions about this firm

Is Safe Hands Mobility Limited FCA authorised?
Safe Hands Mobility Limited (FRN 423133) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Safe Hands Mobility?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Safe Hands Mobility Limited (FRN 423133) is an AR of MARK BATES LIMITED (FRN 308390). When you use Safe Hands Mobility's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Safe Hands Mobility, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Safe Hands Mobility’s phone number and website?
The FCA register lists the phone number 01303 274574 and the website safehandsmobility.co.uk for Safe Hands Mobility. If you were given different contact details, use these to check with the firm before going any further.
Is Safe Hands Mobility a scam or clone?
Safe Hands Mobility is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Safe Hands Mobility?
Protection works through Mark Bates Limited, the principal firm responsible for Safe Hands Mobility's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Safe Hands Mobility?
Companies House lists 2 people with significant control of Safe Hands Mobility: Mrs Susan Winifred Smith (50–75% of shares) and Mr Neil Raymond Smith (25–50% of shares).
Who runs Safe Hands Mobility?
Companies House lists 2 directors of Safe Hands Mobility: Neil Raymond Smith and Susan Winifred Smith.
How long has Safe Hands Mobility been in business?
The company was formed on 6 May 2003.
What do Safe Hands Mobility’s latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of £526k (+3.3% from £509k) and cash at bank of £121k (+18% from £103k).
Does Safe Hands Mobility use any other names?
It has previously used 2 other names: Safe Hands Community Carers Ltd and Safe Hands Mobility Ltd.

Sources and links

The full report on Safe Hands Mobility Limited

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