Services Family Ltd
Reference number: 830814
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Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 7 years
- Protected through the principal
- No FCA actions
- Active company since 2014
- Accounts filed up to 30 June 2025
- On its latest accounts it owed £120k more than it owned
- 1 thing worth a closer look in the background checks
Responsible principal firm
Tapoly Ltd Reference number: 783637 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Services Family Ltd (FRN 830814) is an AR of Tapoly Ltd (FRN 783637). When you use Services Family's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Services Family, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
22 St. Peters Street, Stamford, Lincolnshire,, PE9 2PF, United Kingdom
In the full report: 3 background checks, 1 thing worth a closer look
- When servicesfamily.insure first appeared online, and whether it can receive email
- What kind of line 020 7113 9321 is
- Who else gives the postcode PE9 2PF
Other names (2)
If you were contacted under any of these names, it is this firm.
- Services Family Insurance Trading name: A name it trades under now.
- Equals Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Tapoly Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 09079706 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 10 June 2014 (12 years old)
- Registered office
- 22 St. Georges Street, Stamford, Lincolnshire, PE9 2BU, England
- Nature of business
-
- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Michael John Madoc Jenkins | Director | Mar 1959 | 10 Jun 2014 | 4 other companies |
| Thomas Norman O'Brien | Director | Nov 1956 | 10 Jun 2014 | 5 other companies |
| David Howard Hodgkinson | Director | Oct 1950 | 15 Jul 2016 | None |
| Jacqueline Cecilia Kilgour | Director | Sep 1963 | 15 Jul 2016 | 3 other companies |
Other companies run by these 4 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 11
- closed down
- 2
- went insolvent
- 2
In the full report: all 11 companies, named
- What each company does, and whether it is still trading
- Which of these 4 directors sit on each board, and since when
- The 2 that went into liquidation or administration
- The 1 company these 4 directors run together
- All 5 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
−£120k
Down £10.5k from −£109k
Cash at bank
£28.5k
−12% from £32.5k
Employees (average)
4
+33% from 3
Owed within a year
£121k
<1% from £121k
Net assets are negative: on its last balance sheet the company owed £120k more than it owned.
The accounts for the year to 30 June 2025 do not tag turnover in a form that can be read automatically, so it is not shown. The last tagged figure is £2,574, for the year to 30 June 2020.
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 09079706. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Services Family’s history from the FCA register and Companies House, newest first.
2019
14 January 2019
- Became an appointed representative
FCA register
2016
6 April 2016
- Michael John Madoc Jenkins became a part-owner (25–50% of shares)
- Thomas Norman O'Brien became a part-owner (25–50% of shares)
Companies House
2014
10 June 2014
- Incorporated at Companies House
Companies House
In the full report: all 14 events
- All 14 events in its history (4 shown here)
- Every director appointment and resignation: 6
Firms connected to Services Family
Other FCA-listed firms that share a director, phone number or address with Services Family. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
Firms like Services Family
Other firms of the same type (insurance broker), nearest first.
In Stamford
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Services Family
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 11 other companies its directors have run, named
- 3 background checks on its contact details, 1 flagged
- 7 years of accounts, charted
- All 14 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
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What does appointed representative mean for Services Family?
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Is Services Family a scam or clone?
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Who owns Services Family?
Who runs Services Family?
How long has Services Family been in business?
What do Services Family’s latest accounts show?
Does Services Family use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk