Shawbrook Bank Limited

Reference number: 204574

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When shawbrook.co.uk first appeared online, and whether it can receive email
  • What kind of line 01277 751110 is
  • Whether EC3A 2BJ is a shared office: 49 other firms give it
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Other names (7)

If you were contacted under any of these names, it is this firm.

  • Shawbrook Trading name
  • Whiteaway Laidlaw Trading name
  • Whiteaway Laidlaw Bank Ltd Former name
  • Shawbrook Asset Finance Former trading name
  • Shawbrook Business Credit Former trading name
  • Shawbrook Pharmacy Finance Former trading name
  • Whiteaway Laidlaw Bank Former trading name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (4)
  • 01244 941792
  • 01268 389019
  • 01277 424925
  • 0800 862 0787
Fake email addresses (4)
  • cashcreditloan4uk@outlook.com
  • danielthomson@shawbrookclient.com
  • shawbrook@auto-response.org
  • shawbrook@promotionalenquiries.co.uk
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (16 permissions)
  • Accepting Deposits
  • Acting as a CBTL administrator
  • Acting as a CBTL lender
  • Administering a regulated mortgage contract
  • Advising on regulated mortgage contracts
  • Credit Broking
  • Dealing in investments as principal
  • Debt Adjusting
  • Debt Administration
  • Debt-collecting
  • Debt-counselling
  • Entering into a regulated mortgage contract as lender
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
157
upheld, against a 31% median
51%
about banking and credit
142

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00388466
Company status
Active
Company type
Private limited company
Incorporated
29 June 1944 (82 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Banks (SIC 64191)

Directors and company secretaries

Name Role Born Appointed Other companies
Lindsey Villon Mcmurray Director Jan 1971 31 Jan 2011 60 other companies
Andrew Didham Director May 1956 1 Feb 2017 1 other company
Dylan Minto Director Aug 1980 6 Feb 2017 12 other companies
Cedric Dubourdieu Director Feb 1974 5 Sep 2017 2 other companies
John Dalrymple Callender Director Apr 1950 8 Mar 2018 83 other companies
Michele Mavis Turmore Director Sep 1959 1 Oct 2019 6 other companies
Marcelino Castrillo Garcia Director Oct 1972 7 Jun 2021 1 other company
Thi Nhuoc Lan Tu Director Mar 1967 10 Mar 2022 9 other companies
Janet Connor Director Dec 1964 1 May 2022 14 other companies
Derek James Weir Director Mar 1966 1 Jul 2024 12 other companies
Andrew James Nicholson Secretary Not published 24 Jan 2023 –

Other companies run by these 10 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
190
closed down
95
went insolvent
8

In the full report: all 190 companies, named

  • What each company does, and whether it is still trading
  • Which of these 10 directors sit on each board, and since when
  • The 8 that went into liquidation or administration
  • The 27 on the FCA register, including 2 no longer authorised
  • The 2 companies these 10 directors run together
  • All 45 people who have ever been directors, with their dates
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Key dates in its history

Shawbrook Bank’s history from the FCA register and Companies House, newest first.

Key events (9) All events (96)

2019

5 November 2019

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2016

6 April 2016

  • Shawbrook Group PLC took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2011

26 October 2011

  • Changed its registered name from "Whiteaway Laidlaw Bank Ltd"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1998

1 June 1998

  • Regulated by the Financial Services Authority from this date

FCA register

1944

29 June 1944

  • Incorporated at Companies House

Companies House

In the full report: all 96 events

  • All 96 events in its history (9 shown here)
  • Every director appointment and resignation: 74
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Firms connected to Shawbrook Bank

Other FCA-listed firms that share a director, phone number or address with Shawbrook Bank. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
7
share a director
7
past links
5

In the full report: all 7 connected firms, named

  • How each is linked: shared directors (7)
  • Who links each one: the named directors, with dates
  • 5 past links through former directors
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Firms like Shawbrook Bank

Other firms of the same type (bank or building society), nearest first.

In London

Santander UK PLCLondonAuthorisedMonzo Bank LimitedLondonAuthorisedNational Westminster Bank Public Limited CompanyLondonAuthorisedLloyds Bank PLCLondonAuthorisedBarclays Bank PLCLondonAuthorisedBarclays Bank UK PLCLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Shawbrook Bank

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 190 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 96 events in its history
  • 7 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Shawbrook Bank Limited FCA authorised?
Yes, Shawbrook Bank Limited (FRN 204574) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is Shawbrook Bank’s phone number and website?
The FCA register lists the phone number 01277 751110 and the website shawbrook.co.uk for Shawbrook Bank. If you were given different contact details, use these to check with the firm before going any further.
Is Shawbrook Bank a scam or clone?
Scammers have impersonated Shawbrook Bank: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Shawbrook Bank, shown on this page.
Is my money safe with Shawbrook Bank?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Shawbrook Bank to the Financial Ombudsman Service, free of charge.
Who owns Shawbrook Bank?
Shawbrook Bank is owned by Shawbrook Group PLC, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Shawbrook Bank?
Companies House lists 10 directors of Shawbrook Bank: Lindsey Villon McMurray, Andrew Didham, Dylan Minto, Cedric Dubourdieu, John Dalrymple Callender, Michele Mavis Turmore and 4 more.
How long has Shawbrook Bank been in business?
The company was formed on 29 June 1944, and has held its current FCA authorisation since December 2001.
How many complaints does Shawbrook Bank get?
In January–June 2025, the Financial Ombudsman Service received 157 new complaints about Shawbrook Bank, and upheld 51% of those it decided.
Does Shawbrook Bank use any other names?
It trades as Shawbrook and Whiteaway Laidlaw. It has previously used 5 other names, including Whiteaway Laidlaw Bank Ltd, Shawbrook Asset Finance and Shawbrook Business Credit.

Sources and links

The full report on Shawbrook Bank Limited

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