Shetland Islands Citizens Advice Bureau

Reference number: 617481

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When shetlandcab.org.uk first appeared online, and whether it can receive email
  • What kind of line 01595 694696 is
  • Who else gives the postcode ZE1 0JP
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The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
30 June 1997 (29 years old)
Registered office
Market House, 14 Market Street, Lerwick, Shetland, ZE1 0JP
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Directors and company secretaries

Name Role Born Appointed Other companies
David Charles Marsh Director Feb 1965 31 Oct 2012 None
Richard Steel Lewis Director Feb 1958 17 Dec 2015 None
Kerry Anne Hooker Geddes Director May 1982 20 Aug 2021 None
Denise Bell Director Nov 1960 19 Jul 2023 1 other company
Malcolm George Smith Director Apr 1958 21 Aug 2024 2 other companies
Wendy Ann Fraser Director Aug 1965 20 Aug 2025 None
Robert Arthur Simpson Director Jul 1964 17 Sep 2025 None
Della Armstrong Secretary Not published 16 May 2023 –

Other companies run by these 7 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
3
closed down
2
still active
1

In the full report: all 3 companies, named

  • What each company does, and whether it is still trading
  • Which of these 7 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 72 people who have ever been directors, with their dates
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Key dates in its history

Shetland Islands Citizens Advice Bureau’s history from the FCA register and Companies House, newest first.

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1997

30 June 1997

  • Incorporated at Companies House

Companies House

In the full report: all 172 events

  • All 172 events in its history (4 shown here)
  • Every director appointment and resignation: 165
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Firms like Shetland Islands Citizens Advice Bureau

Other firms of the same type (debt advice or management), nearest first.

Elsewhere in the UK

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Shetland Islands Citizens Advice Bureau

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 172 events in its history

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Frequently asked questions about this firm

Is Shetland Islands Citizens Advice Bureau FCA authorised?
Yes, Shetland Islands Citizens Advice Bureau (FRN 617481) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Shetland Islands Citizens Advice Bureau’s phone number and website?
The FCA register lists the phone number 01595 694696 and the website shetlandcab.org.uk for Shetland Islands Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is Shetland Islands Citizens Advice Bureau a scam or clone?
Shetland Islands Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Shetland Islands Citizens Advice Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Shetland Islands Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Shetland Islands Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Who runs Shetland Islands Citizens Advice Bureau?
Companies House lists 7 directors of Shetland Islands Citizens Advice Bureau: David Charles Marsh, Richard Steel Lewis, Kerry Anne Hooker Geddes, Denise Bell, Malcolm George Smith, Wendy Ann Fraser and 1 more.
How long has Shetland Islands Citizens Advice Bureau been in business?
The company was formed on 30 June 1997, and has held its current FCA authorisation since April 2014.

Sources and links

The full report on Shetland Islands Citizens Advice Bureau

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