South East Staffordshire Citizens Advice Bureau: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 2009
1 thing worth a closer look in the background checks

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

casestaffs.org.uk (opens in a new tab)
Phone number

01543 250566
Address

Wade House, 7 Cannock Rod, Chase Terrace, Burntwood, Staffordshire, WS7 1JS, United Kingdom

In the full report: 3 background checks, 1 thing worth a closer look

When casestaffs.org.uk first appeared online, and whether it can receive email
What kind of line 01543 250566 is
Who else gives the postcode WS7 1JS

Other names (1)

If you were contacted under any of these names, it is this firm.

Citizens Advice South East Staffordshire Trading name: A name it trades under now.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 06816043 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 11 February 2009 (17 years old)
Registered office: Wade House, 7 Cannock Road, Burntwood, Staffordshire, WS7 1JS
Nature of business: Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
John Terry Thompson	Director	Aug 1941	11 Feb 2009	3 other companies
Joan Fox	Director	Jul 1943	18 Jul 2012	2 other companies
Christine Diane Evans	Director	Feb 1943	30 Jul 2015	2 other companies
John Henry Griffiths	Director	Sep 1963	2 Aug 2017	6 other companies
Catherine Janet Frances Evans	Director	Jun 1958	1 Nov 2018	2 other companies
John Peter Mcglade	Director	Dec 1958	9 May 2019	1 other company
Julian Clive Schwarzenbach	Director	Sep 1964	21 Feb 2024	1 other company
Steven Gerald Norman	Director	Mar 1950	7 May 2024	None
Kathryn Mary Morris (Prof)	Director	Jun 1962	19 Feb 2025	None
Mark Vernon Hodgens	Director	Mar 1968	28 Sep 2025	11 other companies
Wendy Dee	Secretary	Not published	30 Apr 2025	–

Other companies run by these 10 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 27
closed down: 10
is FCA-registered: 1

In the full report: all 27 companies, named

What each company does, and whether it is still trading
Which of these 10 directors sit on each board, and since when
Any that went into liquidation or administration
The one on the FCA register
The 1 company these 10 directors run together
All 38 people who have ever been directors, with their dates

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

Key events (4) All events (78)

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

2009

11 February 2009

Incorporated at Companies House

Companies House

In the full report: all 78 events

All 78 events in its history (4 shown here)
Every director appointment and resignation: 70

Connected firms

Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 2
share its postcode: 2
past link: 1

In the full report: all 2 connected firms, named

How each is linked: the same postcode (2)
Who links each one: the named directors, with dates
1 past link through former directors

Similar firms

Other firms of the same type (debt advice or management), nearest first.

In the Walsall (WS) postcode area

Central Hall Methodist ChurchWalsallAuthorised Old Hall Peoples PartnershipWalsallAuthorised Walsall Community ChurchWalsallAuthorised Walsall Housing Group LimitedWalsallAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

27 other companies its directors have run, named
3 background checks on its contact details, 1 flagged
All 78 events in its history
2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is South East Staffordshire Citizens Advice Bureau FCA authorised?

Yes, South East Staffordshire Citizens Advice Bureau (FRN 617735) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is South East Staffordshire Citizens Advice Bureau’s phone number and website?

The FCA register lists the phone number 01543 250566 and the website casestaffs.org.uk for South East Staffordshire Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.

Is South East Staffordshire Citizens Advice Bureau a scam or clone?

South East Staffordshire Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with South East Staffordshire Citizens Advice Bureau?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how South East Staffordshire Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about South East Staffordshire Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.

Who runs South East Staffordshire Citizens Advice Bureau?

Companies House lists 10 directors of South East Staffordshire Citizens Advice Bureau: John Terry Thompson, Joan Fox, Christine Diane Evans, John Henry Griffiths, Catherine Janet Frances Evans, John Peter McGlade and 4 more.

How long has South East Staffordshire Citizens Advice Bureau been in business?

The company was formed on 11 February 2009, and has held its current FCA authorisation since April 2014.

Does South East Staffordshire Citizens Advice Bureau use any other names?

It trades as Citizens Advice South East Staffordshire.