South East Water Ltd

Reference number: 477744

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • South East Water Ltd (FRN 477744) is an AR of Homeserve Membership Limited (FRN 312518). When you use South East Water's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from South East Water, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When southeastwater.co.uk first appeared online, and whether it can receive email
  • What kind of line 0333 000 0001 is
  • Who else gives the postcode ME6 5AH
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Homeserve Membership Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name
SOUTH EAST WATER LIMITED
Company status
Active
Company type
Private limited company
Incorporated
4 February 1992 (34 years old)
Registered office
South East Water Limited, Rocfort Road, Snodland, Kent, ME6 5AH
Nature of business
  • Water collection, treatment and supply (SIC 36000)

Directors and company secretaries

Name Role Born Appointed Other companies
Andrew Robert Farmer Director Dec 1969 1 Aug 2015 6 other companies
Celia Pronto Hussey Director May 1973 1 Jun 2018 None
Lisa Jane Clement Director Sep 1967 11 Jan 2023 3 other companies
William Francis Michael Mckinstry Director Oct 1965 15 Aug 2024 23 other companies
Caroline Jane Sheridan Director Jan 1975 12 Feb 2025 1 other company
John Halsall Director Apr 1966 23 Jul 2026 3 other companies
Peter John Coman Director Nov 1965 13 Oct 2026 8 other companies
Caroline Louise Bystrom Secretary Not published 11 Aug 2026 –

Other companies run by these 7 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
37
closed down
3
run together
4

In the full report: all 37 companies, named

  • What each company does, and whether it is still trading
  • Which of these 7 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 4 companies these 7 directors run together
  • All 84 people who have ever been directors, with their dates
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Key dates in its history

South East Water’s history from the FCA register and Companies House, newest first.

2016

6 April 2016

  • South East Water (Holdings) Limited took control (75–100% of shares)

Companies House

2008

18 January 2008

  • Became an appointed representative

FCA register

1992

4 February 1992

  • Incorporated at Companies House

Companies House

In the full report: all 163 events

  • All 163 events in its history (3 shown here)
  • Every director appointment and resignation: 160
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Firms like South East Water

Other firms of the same type (insurance broker), nearest first.

In Snodland

In the Medway (ME) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on South East Water

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 37 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 163 events in its history

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Frequently asked questions about this firm

Is South East Water Ltd FCA authorised?
South East Water Ltd (FRN 477744) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for South East Water?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. South East Water Ltd (FRN 477744) is an AR of Homeserve Membership Limited (FRN 312518). When you use South East Water's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from South East Water, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is South East Water’s phone number and website?
The FCA register lists the phone number 0333 000 0001 and the website southeastwater.co.uk for South East Water. If you were given different contact details, use these to check with the firm before going any further.
Is South East Water a scam or clone?
South East Water is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with South East Water?
Protection works through Homeserve Membership Limited, the principal firm responsible for South East Water's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns South East Water?
South East Water is owned by South East Water (Holdings) Limited, which holds 75–100% of shares and 75–100% of votes, since 6 April 2016.
Who runs South East Water?
Companies House lists 7 directors of South East Water: Andrew Robert Farmer, Celia Pronto Hussey, Lisa Jane Clement, William Francis Michael McKinstry, Caroline Jane Sheridan, John Halsall and 1 more.
How long has South East Water been in business?
The company was formed on 4 February 1992.

Sources and links

The full report on South East Water Ltd

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