Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Homeserve Membership Limited Reference number: 312518 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- South East Water Ltd (FRN 477744) is an AR of Homeserve Membership Limited (FRN 312518). When you use South East Water's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from South East Water, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Rocfort Road, Snodland, Kent, ME6 5AH, United Kingdom
In the full report: 3 background checks
- When southeastwater.co.uk first appeared online, and whether it can receive email
- What kind of line 0333 000 0001 is
- Who else gives the postcode ME6 5AH
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Homeserve Membership Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company name
- SOUTH EAST WATER LIMITED
- Company number
- 02679874 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 4 February 1992 (34 years old)
- Registered office
- South East Water Limited, Rocfort Road, Snodland, Kent, ME6 5AH
- Nature of business
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- Water collection, treatment and supply (SIC 36000)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Andrew Robert Farmer | Director | Dec 1969 | 1 Aug 2015 | 6 other companies |
| Celia Pronto Hussey | Director | May 1973 | 1 Jun 2018 | None |
| Lisa Jane Clement | Director | Sep 1967 | 11 Jan 2023 | 3 other companies |
| William Francis Michael Mckinstry | Director | Oct 1965 | 15 Aug 2024 | 23 other companies |
| Caroline Jane Sheridan | Director | Jan 1975 | 12 Feb 2025 | 1 other company |
| John Halsall | Director | Apr 1966 | 23 Jul 2026 | 3 other companies |
| Peter John Coman | Director | Nov 1965 | 13 Oct 2026 | 8 other companies |
| Caroline Louise Bystrom | Secretary | Not published | 11 Aug 2026 | – |
Other companies run by these 7 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 37
- closed down
- 3
- run together
- 4
In the full report: all 37 companies, named
- What each company does, and whether it is still trading
- Which of these 7 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 4 companies these 7 directors run together
- All 84 people who have ever been directors, with their dates
Key dates in its history
South East Water’s history from the FCA register and Companies House, newest first.
2016
6 April 2016
- South East Water (Holdings) Limited took control (75–100% of shares)
Companies House
2008
18 January 2008
- Became an appointed representative
FCA register
1992
4 February 1992
- Incorporated at Companies House
Companies House
In the full report: all 163 events
- All 163 events in its history (3 shown here)
- Every director appointment and resignation: 160
Firms like South East Water
Other firms of the same type (insurance broker), nearest first.
In Snodland
In the Medway (ME) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on South East Water
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 37 other companies its directors have run, named
- 3 background checks on its contact details
- All 163 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk