Southern Water Services Ltd: FCA regulated?

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Appointed for 21 years
Protected through the principal
No FCA actions
Active company since 1989

Responsible principal firm

Homeserve Membership Limited Reference number: 312518 Authorised View firm →

What does this mean?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
Southern Water Services Ltd (FRN 411091) is an AR of Homeserve Membership Limited (FRN 312518). When you use Southern Water Services's services, the FCA authorisation sits with the principal firm.
Example: if you take financial advice from Southern Water Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

southernwater.co.uk/help-advice/contact-us (opens in a new tab)
Phone number

0330 303 0368
Address

Southern House, Yeoman Road, Worthing, BN13 3NX, United Kingdom

In the full report: 3 background checks

When southernwater.co.uk first appeared online, and whether it can receive email
What kind of line 0330 303 0368 is
Who else gives the postcode BN13 3NX

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Homeserve Membership Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name: SOUTHERN WATER SERVICES LIMITED
Company number: 02366670 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 1 April 1989 (37 years old)
Registered office: Southern House, Yeoman Road, Worthing, West Sussex, BN13 3NX
Nature of business: Water collection, treatment and supply (SIC 36000)
Sewerage (SIC 37000)
Technical testing and analysis (SIC 71200)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Malcolm Charles Cooper	Director	Jun 1959	23 Dec 2019	116 other companies
Lawrence Karl Gosden	Director	Jan 1969	1 Jul 2022	26 other companies
Stuart Neil Ledger	Director	Jan 1976	3 Jan 2023	49 other companies
Christèle Delbé	Director	Feb 1972	31 May 2023	None
Kerensa Jane Jennings (Prof)	Director	Jan 1971	31 May 2023	5 other companies
Neil Robert Vint Corrigall	Director	Oct 1976	29 Nov 2023	7 other companies
Neil Craig Mcarthur	Director	Sep 1961	1 Oct 2024	None
Andrew Oswell Bede Davies	Director	Oct 1963	6 May 2026	None
Stephen Glynn Hurrell	Director	Aug 1957	28 Aug 2026	13 other companies
Sandra Faye Redding	Secretary	Not published	22 Jul 2026	–

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 191
closed down: 76
went insolvent: 1

In the full report: all 191 companies, named

What each company does, and whether it is still trading
Which of these 9 directors sit on each board, and since when
The one that went into liquidation or administration
The 5 on the FCA register
The 18 companies these 9 directors run together
All 83 people who have ever been directors, with their dates

Key dates in its history

Southern Water Services’s history from the FCA register and Companies House, newest first.

Key events (3) All events (154)

2016

6 April 2016

Sws Holdings Limited took control (75–100% of shares)

Companies House

2005

14 January 2005

Became an appointed representative

FCA register

1989

1 April 1989

Incorporated at Companies House

Companies House

In the full report: all 154 events

All 154 events in its history (3 shown here)
Every director appointment and resignation: 151

Firms connected to Southern Water Services

Other FCA-listed firms that share a director, phone number or address with Southern Water Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 2
share a director: 2
past links: 3

In the full report: all 2 connected firms, named

How each is linked: shared directors (2)
Who links each one: the named directors, with dates
3 past links through former directors

Firms like Southern Water Services

Other firms of the same type (insurance broker), nearest first.

In the Brighton (BN) postcode area

INTO University Partnerships LimitedBrightonAppointed representative Chris Nash Health LtdHoveAppointed representative DJW Health LtdLewesAppointed representative LJW Health LTDLewesAppointed representative 1783 LimitedWorthingAppointed representative Alcina Associates LTDHoveAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Southern Water Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

191 other companies its directors have run, named
3 background checks on its contact details
All 154 events in its history
2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Southern Water Services Ltd FCA authorised?

Southern Water Services Ltd (FRN 411091) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does appointed representative mean for Southern Water Services?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Southern Water Services Ltd (FRN 411091) is an AR of Homeserve Membership Limited (FRN 312518). When you use Southern Water Services's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Southern Water Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Southern Water Services’ phone number and website?

The FCA register lists the phone number 0330 303 0368 and the website southernwater.co.uk/help-advice/contact-us for Southern Water Services. If you were given different contact details, use these to check with the firm before going any further.

Is Southern Water Services a scam or clone?

Southern Water Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Southern Water Services?

Protection works through Homeserve Membership Limited, the principal firm responsible for Southern Water Services's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Southern Water Services?

Southern Water Services is owned by Sws Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.

Who runs Southern Water Services?

Companies House lists 9 directors of Southern Water Services: Malcolm Charles Cooper, Lawrence Karl Gosden, Stuart Neil Ledger, Christèle Delbé, Kerensa Jane Jennings (Prof), Neil Robert Vint Corrigall and 3 more.

How long has Southern Water Services been in business?

The company was formed on 1 April 1989.