Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
Starling Bank, London Fruit & Wool Exchange, 1 Duval Square, London, E1 6PW, United Kingdom
In the full report: 2 background checks
- What kind of line 020 7930 4450 is, and the other firm that gives it
- Who else gives the postcode E1 6PW
Other names (3)
If you were contacted under any of these names, it is this firm.
- Starling Trading name: A name it trades under now.
- Possible FS Limited Former name: A name it was registered under before.
- Starling FS Limited Former name: A name it was registered under before.
Warning
Scammers have impersonated this firm
Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.
Fake phone numbers (1)
- +33 644 675 662
Fake email addresses (1)
- info@starlingcredit.com
Fake websites (1)
- starlingcredit.com
The FCA warning these came from
- Starling Credit 16 August 2022
Scammers change these details often. Always check the live FCA warning.
FCA permissions and consumer protection
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Advise on or arrange mortgages FSCS may applyMortgage advice and arranging may be FSCS-covered, up to the limit that applies.
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (9 permissions)
- Accepting Deposits
- Arranging (bringing about) deals in investments
- Arranging (bringing about) regulated mortgage contracts
- Credit Broking
- Dealing in investments as principal
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Making arrangements with a view to regulated mortgage contracts
- Making arrangements with a view to transactions in investments
FCA disciplinary action and Ombudsman complaints
FCA action
- fine
- 1
- most recent
- September 2024
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Fined on 27 September 2024
A final notice has been issued in relation to failings in Starling Bank Limited's financial crime systems and controls as well as their breaches of a Voluntary Requirement (VREQ).
Ombudsman complaints
- new complaints, January–June 2025
- 689
- upheld, against a 31% median
- 21%
- about banking and credit
- 689
A bigger firm gets more complaints simply because it has more customers.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 09092149 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 18 June 2014 (12 years old)
- Registered office
- 5th Floor London Fruit And Wool Exchange, 1 Duval Square, London, E1 6PW, United Kingdom
- Nature of business
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- Banks (SIC 64191)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Declan Ferguson | Director | Jan 1989 | 13 Jul 2022 | 7 other companies |
| Julie Chakraverty | Director | Oct 1971 | 1 Mar 2024 | 1 other company |
| Raman Bhatia | Director | Nov 1978 | 24 Jun 2024 | 3 other companies |
| Darren Scott Pope | Director | Aug 1965 | 1 Oct 2024 | 34 other companies |
| Colin William Bell | Director | Feb 1968 | 6 Oct 2025 | 6 other companies |
| John Edmund Mountain | Director | Aug 1978 | 18 Jun 2026 | 2 other companies |
| Daniel Toby Olley | Director | Feb 1970 | 1 Jul 2026 | 2 other companies |
| Veronica Ridley | Secretary | Not published | 24 May 2024 | – |
Other companies run by these 7 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 46
- closed down
- 16
- are FCA-registered
- 8
In the full report: all 46 companies, named
- What each company does, and whether it is still trading
- Which of these 7 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 8 on the FCA register, including one no longer authorised
- The 3 companies these 7 directors run together
- All 25 people who have ever been directors, with their dates
Key dates in its history
Starling Bank’s history from the FCA register and Companies House, newest first.
2025
30 September 2025
- Starling Group Holdings Limited gave up control
- Starling Intermediate Holdings Limited took control (75–100% of shares)
Companies House
27 June 2025
- Harald McPike-Zima stopped being a part-owner
- Starling Group Holdings Limited took control (75–100% of shares)
Companies House
2024
27 September 2024
- Fined by the FCA
FCA register
2022
16 August 2022
- FCA warned the public about a scam impersonating this firm
FCA warning list
2019
10 April 2019
- Anne Elizabeth Boden no longer holds 25–50% of the votes
Companies House
2016
18 August 2016
- Changed its registered name from "Starling FS Limited"
FCA register
12 July 2016
- Regulated by the FCA from this date
- Regulated by the Prudential Regulation Authority from this date
- Became authorised by the FCA
FCA register
6 April 2016
- Anne Elizabeth Boden gained 25–50% of the votes
- Harald McPike-Zima became a part-owner (25–50% of shares)
Companies House
5 January 2016
- Changed its registered name from "Possible FS Limited"
FCA register
2014
18 June 2014
- Incorporated at Companies House
Companies House
In the full report: all 64 events
- All 64 events in its history (15 shown here)
- Every director appointment and resignation: 43
Firms connected to Starling Bank
Other FCA-listed firms that share a director, phone number or address with Starling Bank. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share a director
- 2
- share its phone number
- 1
In the full report: all 2 connected firms, named
- How each is linked: shared directors (2), the same phone number (1), the same postcode (1)
- Who links each one: the named directors, with dates
- 6 past links through former directors
Firms like Starling Bank
Other firms of the same type (bank or building society), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Starling Bank
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 46 other companies its directors have run, named
- 2 background checks on its contact details
- All 64 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- FCA notice: fined on 27 September 2024 fca.org.uk
- FCA warning: Starling Credit fca.org.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Ombudsman complaints data, January–June 2025 financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk