Appointed representative, but in an insolvency process
This firm is under the control of insolvency practitioners and may have stopped taking on new business. If you are or were a customer, deal with the appointed office holders rather than the firm.
- Protected through the principal
- No FCA actions
- Accounts filed up to 31 March 2025
- Company: in liquidation
- Confirmation statement is overdue at Companies House
- On its latest accounts it owed £157k more than it owned
- 1 thing worth a closer look in the background checks
What the FCA says
ATTENTION - Firm in an insolvency process
This firm is in an insolvency process. It is under the control of the appointed insolvency office holder(s) and may have stopped taking on new business. It has to continue to meet our standards in line with its regulatory status, including when dealing with its customers. If you are/were a customer check how this affects you with the firm or the appointed insolvency office holder(s).
The FCA register does not name a principal for this firm.
What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Step Ladder Solutions Ltd (FRN 783003) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm.
- Example: if you take financial advice from Step Ladder Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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No phone number on the FCA register
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Address
Georgina Marie Eason and James Alexander Snowdon, MHA ADVISORY LTD, 6TH FLOOR, 2 LONDON WALL PLACE, London, EC2Y 5AU, United Kingdom
In the full report: 1 background check, 1 thing worth a closer look
- Whether EC2Y 5AU is a shared office: 20 other firms give it
Other names (1)
If you were contacted under any of these names, it is this firm.
- StepLadder Trading name: A name it trades under now.
Past FCA permissions and consumer protection
- In an insolvency processMoney the firm held is returned through the appointed office holders, which takes time and can fall short. The FSCS covers eligible claims up to its limits, and the Ombudsman can still look at a complaint.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
Concerns on the company record
- Companies House records this company in liquidation.
- Confirmation statement is overdue at Companies House.
- This company has insolvency history on record.
- Company number
- 10052693 (opens Companies House in a new tab)
- Company status
- Liquidation
- Company type
- Private limited company
- Incorporated
- 9 March 2016 (10 years old)
- Registered office
- 6th Floor 2 London Wall Place, London, EC2Y 5AU
- Nature of business
-
- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Matthew Edward Addison | Director | Jun 1978 | 9 Mar 2016 | 4 other companies |
| Lucy Mullins | Director | Sep 1981 | 15 Oct 2019 | None |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 4
- closed down
- 2
- still active
- 2
In the full report: all 4 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
- All 5 people who have ever been directors, with their dates
Filed accounts and finances
Total equity
−£157k
Down £21.3k from −£136k
Cash at bank
£3,322
−33% from £4,926
Owed within a year
£343k
+6.5% from £322k
Total equity is negative: on its last balance sheet the company owed £157k more than it owned.
Assets and liabilities
In the full report: all 6 years of accounts
- Every year from 2020 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 10052693. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Step Ladder Solutions’s history from the FCA register and Companies House, newest first.
2017
29 June 2017
- Became an appointed representative
FCA register
2016
6 April 2016
- Matthew Edward Addison became a part-owner (25–50% of shares)
Companies House
9 March 2016
- Incorporated at Companies House
Companies House
In the full report: all 12 events
- All 12 events in its history (3 shown here)
- Every director appointment and resignation: 8
Get the full report on Step Ladder Solutions
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 4 other companies its directors have run, named
- 1 background check on its contact details, 1 flagged
- 6 years of accounts, charted
- All 12 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Report a scam to the FCA fca.org.uk