Test Valley Citizens Advice Bureau

Reference number: 618853

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When testvalleycab.org.uk first appeared online, and whether it can receive email
  • What kind of line 07988 689434 is
  • Who else gives the postcode SP10 1LZ
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Test Valley Trading name: A name it trades under now.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
11 March 2014 (12 years old)
Registered office
1st Floor Chantry House, Chantry Way, Andover, SP10 1LZ, England
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Directors and company secretaries

Name Role Born Appointed Other companies
Stephen Roy Bowden Director Jul 1950 23 Apr 2018 5 other companies
Alexandra Gladwell Director Nov 1976 25 Jan 2022 None
Linda Ellen Thorpe Director Jun 1953 17 Jan 2023 None
Victoria Esther Martin Director May 1982 23 Jul 2024 None
Graham Moore Director Sep 1950 22 Apr 2025 None
Ben Major George Cons Director Mar 1966 16 Feb 2026 3 other companies
Susan Janet Cooper Director Feb 1960 20 Mar 2026 1 other company
Karin Rachel Bean Bennett Director Nov 1962 9 Sep 2026 None
Angela Theresa Moon Secretary Not published 28 Jul 2026 –

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
9
closed down
2
still active
7

In the full report: all 9 companies, named

  • What each company does, and whether it is still trading
  • Which of these 8 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 41 people who have ever been directors, with their dates
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Key dates in its history

Test Valley Citizens Advice Bureau’s history from the FCA register and Companies House, newest first.

2018

30 August 2018

  • John Patience no longer has significant control

Companies House

2017

24 January 2017

  • John Patience gained significant control

Companies House

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

11 March 2014

  • Incorporated at Companies House

Companies House

In the full report: all 84 events

  • All 84 events in its history (6 shown here)
  • Every director appointment and resignation: 74
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Firms like Test Valley Citizens Advice Bureau

Other firms of the same type (debt advice or management), nearest first.

Elsewhere in the UK

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Test Valley Citizens Advice Bureau

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 9 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 84 events in its history

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Frequently asked questions about this firm

Is Test Valley Citizens Advice Bureau FCA authorised?
Yes, Test Valley Citizens Advice Bureau (FRN 618853) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Test Valley Citizens Advice Bureau’s phone number and website?
The FCA register lists the phone number 07988 689434 and the website testvalleycab.org.uk for Test Valley Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is Test Valley Citizens Advice Bureau a scam or clone?
Test Valley Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Test Valley Citizens Advice Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Test Valley Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Test Valley Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Who owns Test Valley Citizens Advice Bureau?
Companies House lists no one with significant control of Test Valley Citizens Advice Bureau now. Before that, it was controlled by Mr John Patience.
Who runs Test Valley Citizens Advice Bureau?
Companies House lists 8 directors of Test Valley Citizens Advice Bureau: Stephen Roy Bowden, Alexandra Gladwell, Linda Ellen Thorpe, Victoria Esther Martin, Graham Moore, Ben Major George Cons and 2 more.
How long has Test Valley Citizens Advice Bureau been in business?
The company was formed on 11 March 2014, and has held its current FCA authorisation since April 2014.
Does Test Valley Citizens Advice Bureau use any other names?
It trades as Citizens Advice Test Valley.

Sources and links

The full report on Test Valley Citizens Advice Bureau

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