Thames Flame Limited: FCA regulated?

Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Appointed for 4 years
Protected through the principal
No FCA actions
Active company since 2014
Accounts filed up to 31 January 2025

Responsible principal firm

TRADEHELP LTD Reference number: 697812 Authorised View firm →

What does this mean?

An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
Thames Flame Limited (FRN 966944) introduces customers to TRADEHELP LTD (FRN 697812). Any regulated advice or arranging is done by the principal, not Thames Flame.
Example: if Thames Flame refers you to a financial adviser, the advice should come from the principal firm, not from Thames Flame itself.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

thamesflame.com (opens in a new tab)
Phone number

020 3189 1414
Address

Osborne House 143-145, Stanwell Road, Ashford, Surrey, TW15 3QN, United Kingdom

In the full report: 3 background checks

When thamesflame.com first appeared online, and whether it can receive email
What kind of line 020 3189 1414 is
Who else gives the postcode TW15 3QN

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Tradehelp Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 08842534 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 13 January 2014 (12 years old)
Registered office: Osborne House, 143-145 Stanwell Road, Ashford, Middx, TW15 3QN
Nature of business: Plumbing, heat and air-conditioning installation (SIC 43220)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Nathan James Ford	Director	Nov 1983	13 Jan 2014	1 other company
Jay Warman	Director	Oct 1983	13 Jan 2014	4 other companies
Gary Campbell	Director	Apr 1983	1 Feb 2017	4 other companies
Christopher Ashley Lenton	Director	Sep 1987	1 Dec 2024	3 other companies

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 8
closed down: 6
run together: 3

In the full report: all 8 companies, named

What each company does, and whether it is still trading
Which of these 4 directors sit on each board, and since when
Any that went into liquidation or administration
The 3 companies these 4 directors run together

Filed accounts and finances

Year to 31 January 2025Small company accountsNot audited

Net assets

£255k

+37% from £186k

Cash at bank

£441k

+11% from £396k

Employees (average)

21

Same as 21

Owed within a year

£724k

+19% from £606k

Assets and liabilities

In the full report: all 6 years of accounts

Every year from 2020 to 2025
The chart, over every year
Every filed figure, year by year

About these figures

Turnover: Money taken from sales in the year, before any costs.
Profit before tax: What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity: Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities: Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank: Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year: Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 08842534. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Thames Flame’s history from the FCA register and Companies House, newest first.

Key events (4) All events (8)

2022

6 January 2022

Became an introducer appointed representative

FCA register

2016

6 April 2016

Jay Warman became a part-owner (25–50% of shares)
Nathan James Ford became a part-owner (25–50% of shares)

Companies House

2014

13 January 2014

Incorporated at Companies House

Companies House

In the full report: all 8 events

All 8 events in its history (4 shown here)
Every director appointment and resignation: 4

Firms connected to Thames Flame

Other FCA-listed firms that share a director, phone number or address with Thames Flame. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 2
share its postcode: 2

In the full report: all 2 connected firms, named

How each is linked: the same postcode (2)
Who links each one: the named directors, with dates

Firms like Thames Flame

Other firms of the same type (home improvement or trades), nearest first.

In Ashford

Boilertime LtdAshfordAppointed representative CH4 Heating LtdAshfordAppointed representative Homechoice Glazing LimitedAshfordAppointed representative Hybrid Electrical & Renewables LtdAshfordAppointed representative Kingsnorth Electrical LimitedAshfordAppointed representative The Ashford Boiler Company LtdAshfordAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Thames Flame

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

8 other companies its directors have run, named
3 background checks on its contact details
6 years of accounts, charted
All 8 events in its history
2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Thames Flame Limited FCA authorised?

Thames Flame Limited (FRN 966944) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does introducer appointed representative mean for Thames Flame?

An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Thames Flame Limited (FRN 966944) introduces customers to TRADEHELP LTD (FRN 697812). Any regulated advice or arranging is done by the principal, not Thames Flame. Example: if Thames Flame refers you to a financial adviser, the advice should come from the principal firm, not from Thames Flame itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Thames Flame’s phone number and website?

The FCA register lists the phone number 020 3189 1414 and the website thamesflame.com for Thames Flame. If you were given different contact details, use these to check with the firm before going any further.

Is Thames Flame a scam or clone?

Thames Flame is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Thames Flame?

Protection works through Tradehelp Ltd, the principal firm responsible for Thames Flame's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Thames Flame?

Companies House lists 3 people with significant control of Thames Flame: Mr Nathan James Ford (25–50% of shares), Mr Jay Warman (25–50% of shares) and Mr Jay Warman (25–50% of shares).

Who runs Thames Flame?

Companies House lists 4 directors of Thames Flame: Nathan James Ford, Jay Warman, Gary Campbell and Christopher Ashley Lenton.

How long has Thames Flame been in business?

The company was formed on 13 January 2014.

What do Thames Flame’s latest accounts show?

Its latest accounts, to 31 January 2025, show net assets of £255k (+37% from £186k) and cash at bank of £441k (+11% from £396k).