Thames Water Utilities Limited
Reference number: 404668
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Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Homeserve Membership Limited Reference number: 312518 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Thames Water Utilities Limited (FRN 404668) is an AR of Homeserve Membership Limited (FRN 312518). When you use Thames Water Utilities's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Thames Water Utilities, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Clearwater Court, Vastern Road, Reading, Reading, RG1 8DB, United Kingdom
In the full report: 3 background checks
- When thameswater.co.uk first appeared online, and whether it can receive email
- What kind of line 0800 980 8800 is
- Who else gives the postcode RG1 8DB
Other names (1)
If you were contacted under any of these names, it is this firm.
- Thames Water Trading name: A name it trades under now.
Warning
Scammers have impersonated this firm
Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.
Fake email addresses (1)
- mail@tw-opt.in
Fake websites (2)
- tw-opt.in
- twu-opt.in
The FCA warning these came from
- Thames Water Opt In 6 December 2021
Scammers change these details often. Always check the live FCA warning.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Homeserve Membership Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
The clone warnings above are scammers using this firm's name, not something the firm has done.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 02366661 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 1 April 1989 (37 years old)
- Registered office
- Clearwater Court, Vastern Road, Reading, Berkshire, RG1 8DB
- Nature of business
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- Water collection, treatment and supply (SIC 36000)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Ian Phares Pearson | Director | Apr 1959 | 1 Sep 2014 | 11 other companies |
| Nicholas Charles Edward Land | Director | Feb 1948 | 6 Feb 2017 | 3 other companies |
| Catherine Susan Lynn | Director | Apr 1964 | 28 Nov 2018 | 19 other companies |
| Adrian Alastair Montague (Sir) | Director | Feb 1948 | 10 Jul 2023 | 7 other companies |
| Christopher Phillip Anthony Weston | Director | Jan 1964 | 8 Jan 2024 | 3 other companies |
| Aidan Whiteman De Brunner | Director | Jun 1972 | 1 Sep 2024 | 19 other companies |
| Neil Jonathan Robson | Director | Feb 1969 | 2 Oct 2024 | 6 other companies |
| Julian Gething | Director | Feb 1965 | 22 Jan 2025 | 14 other companies |
| Adam Banks | Director | Feb 1971 | 28 Mar 2025 | 8 other companies |
| Nirmal Dhirajlal Kotecha | Director | Nov 1961 | 28 Mar 2025 | 4 other companies |
| Andrew James Mcnaughton | Director | Nov 1963 | 28 Mar 2025 | 9 other companies |
| Steven John Buck | Director | Feb 1969 | 7 Apr 2025 | None |
| Andrew Fraiser | Secretary | Not published | 27 Mar 2024 | – |
Other companies run by these 12 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 84
- closed down
- 14
- went insolvent
- 3
In the full report: all 84 companies, named
- What each company does, and whether it is still trading
- Which of these 12 directors sit on each board, and since when
- The 3 that went into liquidation or administration
- The 6 on the FCA register
- The 4 companies these 12 directors run together
- All 124 people who have ever been directors, with their dates
Key dates in its history
Thames Water Utilities’s history from the FCA register and Companies House, newest first.
2021
6 December 2021
- FCA warned the public about a scam impersonating this firm
FCA warning list
2016
6 April 2016
- Thames Water Utilities Holdings Limited took control (75–100% of shares)
Companies House
2005
14 January 2005
- Became an appointed representative
FCA register
1989
1 April 1989
- Incorporated at Companies House
Companies House
In the full report: all 271 events
- All 271 events in its history (4 shown here)
- Every director appointment and resignation: 266
Firms connected to Thames Water Utilities
Other FCA-listed firms that share a director, phone number or address with Thames Water Utilities. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share a director
- 4
- past links
- 2
In the full report: all 4 connected firms, named
- How each is linked: shared directors (4)
- Who links each one: the named directors, with dates
- 2 past links through former directors
Firms like Thames Water Utilities
Other firms of the same type (insurance broker), nearest first.
In Reading
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Thames Water Utilities
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 84 other companies its directors have run, named
- 3 background checks on its contact details
- All 271 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
Is Thames Water Utilities Limited FCA authorised?
What does appointed representative mean for Thames Water Utilities?
What is Thames Water Utilities’ phone number and website?
Is Thames Water Utilities a scam or clone?
Is my money safe with Thames Water Utilities?
Who owns Thames Water Utilities?
Who runs Thames Water Utilities?
How long has Thames Water Utilities been in business?
Does Thames Water Utilities use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- FCA warning: Thames Water Opt In fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk