The Claims Experts Ltd

Reference number: 836692

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When impaktclaims.co.uk first appeared online, and whether it can receive email
  • What kind of line 0330 016 5808 is
  • Who else gives the postcode CH65 1AD
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Other names (6)

If you were contacted under any of these names, it is this firm.

  • Car Claim Specialists Trading name
  • ClaimPals Trading name
  • Impakt Claims Trading name
  • Car Claims Specialists Former trading name
  • Claim Owl Former trading name
  • PCP Recovery 4U Former trading name

FCA permissions and consumer protection

  • Claims management No FSCS cover
    Money you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
  • Advice, investigation or representation in relation to a financial services or financial product claim
  • Seeking out, referrals and identification of claims or potential claims (personal injury claim; financial services or financial product claim; housing disrepair claim; claim for a specified benefit; criminal injury claim; employment related claim)

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
11600861
Company status
Active
Company type
Private limited company
Incorporated
2 October 2018 (8 years old)
Registered office
C/O Djh Chester City, Chester House, Lloyd Drive, Ellesmere Port, CH65 9HQ, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Martin Liam Supple Director Jul 1973 22 Feb 2019 4 other companies
Deborah Ann Bryce Director Oct 1970 14 Jan 2022 None
Jenny Louise Supple Director May 1974 3 Aug 2026 None

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
4
closed down
2
still active
2

In the full report: all 4 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 5 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 October 2025Full accountsNot audited

Total equity

£225k

+406% from £44.5k

Cash at bank

£129k

−40% from £216k

Owed within a year

£8,366

−95% from £180k

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2019 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 11600861. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

The Claims Experts’s history from the FCA register and Companies House, newest first.

Key events (9) All events (26)

2021

3 August 2021

  • Steven James Smith became the majority owner (50–75% of shares)
  • Vincenzo John Vernon gave up control

Companies House

4 July 2021

  • Martin Liam Supple became a part-owner (25–50% of shares)

Companies House

2019

30 October 2019

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

31 March 2019

  • No longer regulated by the Claims Management Regulator

FCA register

21 February 2019

  • Regulated by the Claims Management Regulator from this date

FCA register

2018

2 October 2018

  • Incorporated at Companies House
  • Vincenzo John Vernon took control (75–100% of shares)

Companies House

In the full report: all 26 events

  • All 26 events in its history (9 shown here)
  • Every director appointment and resignation: 7
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Firms like The Claims Experts

Other firms of the same type (claims management firm), nearest first.

In Ellesmere Port

The Money Claiming Experts LtdEllesmere PortAuthorised

In the Chester (CH) postcode area

Richard C. Hall & PartnersChesterAuthorised

Elsewhere in the UK

About Claims LtdLondonAuthorisedAbu ShabirBirminghamAuthorisedAccident Assist Nottingham LimitedNottinghamAuthorisedAccident Claims CareWokingAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on The Claims Experts

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 4 other companies its directors have run, named
  • 3 background checks on its contact details
  • 6 years of accounts, charted
  • All 26 events in its history

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Frequently asked questions about this firm

Is The Claims Experts Ltd FCA authorised?
Yes, The Claims Experts Ltd (FRN 836692) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since October 2019 and works as a claims management firm. The FCA has placed no limits on its permissions.
What is The Claims Experts’ phone number and website?
The FCA register lists the phone number 0330 016 5808 and the website impaktclaims.co.uk for The Claims Experts. If you were given different contact details, use these to check with the firm before going any further.
Is The Claims Experts a scam or clone?
The Claims Experts is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with The Claims Experts?
It is permitted to hold and control client money, which it must keep separate from its own. Protection depends on which product you hold and how The Claims Experts handles your money, so check the specific product before you commit. You can also refer complaints about The Claims Experts to the Financial Ombudsman Service, free of charge.
Who owns The Claims Experts?
Companies House lists 2 people with significant control of The Claims Experts: Mr Steven James Smith (50–75% of shares) and Mr Martin Liam Supple (25–50% of shares). Before that, it was controlled by Mr Vincenzo John Vernon.
Who runs The Claims Experts?
Companies House lists 3 directors of The Claims Experts: Martin Liam Supple, Deborah Ann Bryce and Jenny Louise Supple.
How long has The Claims Experts been in business?
The company was formed on 2 October 2018, and has held its current FCA authorisation since October 2019.
What do The Claims Experts’ latest accounts show?
Its latest accounts, to 31 October 2025, show total equity of £225k (+406% from £44.5k) and cash at bank of £129k (−40% from £216k).
Does The Claims Experts use any other names?
It trades as Car Claim Specialists, ClaimPals and Impakt Claims. It has previously used 3 other names: Car Claims Specialists, Claim Owl and PCP Recovery 4U.

Sources and links

The full report on The Claims Experts Ltd

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