Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 10 years
- Protected through the principal
- No FCA actions
- Active company since 2015
- Accounts filed up to 28 February 2025
Responsible principal firm
New Leaf Distribution Limited Reference number: 460421 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- The Complete Mortgage Shop Limited (FRN 728880) is an AR of New Leaf Distribution Limited (FRN 460421). When you use The Complete Mortgage Shop's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from The Complete Mortgage Shop, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
-
No website on the FCA register
-
Phone number
Also given by a firm that is no longer authorised. Check you are dealing with the firm on this page.
-
Address
MGB Accountants Suite 22, Trym Lodge, 1 Henbury Road, Westbury-On-Trym, Bristol, Bristol, City Of, BS9 3HQ, United Kingdom
In the full report: 2 background checks
- What kind of line 01702 431130 is, and the 155 other firms that give it
- Who else gives the postcode BS9 3HQ
FCA permissions and consumer protection
- Protection through the principal firmProtection works through New Leaf Distribution Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 09866144 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 10 November 2015 (10 years old)
- Registered office
- C/O Mgb Accountants - Suite 22 Trym Lodge, 1 Henbury Road, Westbury-On-Trym, Bristol, BS9 3HQ, United Kingdom
- Nature of business
-
- Activities auxiliary to financial intermediation not elsewhere classified (SIC 66190)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Candy Wai Yin Law | Director | Feb 1982 | 10 Nov 2015 | 4 other companies |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 4
- closed down
- 1
- still active
- 3
In the full report: all 4 companies, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
- All 2 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£32.8k
−68% from £102k
Cash at bank
£1,202
−74% from £4,541
Employees (average)
3
−40% from 5
Owed within a year
£213k
+27% from £167k
Assets and liabilities
In the full report: all 6 years of accounts
- Every year from 2020 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 09866144. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
The Complete Mortgage Shop’s history from the FCA register and Companies House, newest first.
2017
28 February 2017
- Beth Angela Rosato stopped being a part-owner
Companies House
2016
6 April 2016
- Beth Angela Rosato became a part-owner (25–50% of shares)
- Candy Wai Yin Law became a part-owner (25–50% of shares)
Companies House
2015
14 December 2015
- Became an appointed representative
FCA register
10 November 2015
- Incorporated at Companies House
Companies House
In the full report: all 9 events
- All 9 events in its history (5 shown here)
- Every director appointment and resignation: 3
Firms connected to The Complete Mortgage Shop
Other FCA-listed firms that share a director, phone number or address with The Complete Mortgage Shop. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 12
- share its phone number
- 12
In the full report: all 12 connected firms, named
- How each is linked: the same phone number (12)
- Who links each one: the named directors, with dates
Firms like The Complete Mortgage Shop
Other firms of the same type (mortgage adviser or broker), nearest first.
In Bristol
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on The Complete Mortgage Shop
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 4 other companies its directors have run, named
- 2 background checks on its contact details
- 6 years of accounts, charted
- All 9 events in its history
- 12 connected firms, named, and who links them
Instant PDF One-off payment Secure checkout by Stripe
Frequently asked questions about this firm
Is The Complete Mortgage Shop Limited FCA authorised?
What does appointed representative mean for The Complete Mortgage Shop?
What is The Complete Mortgage Shop’s phone number?
Is The Complete Mortgage Shop a scam or clone?
Is my money safe with The Complete Mortgage Shop?
Who owns The Complete Mortgage Shop?
Who runs The Complete Mortgage Shop?
How long has The Complete Mortgage Shop been in business?
What do The Complete Mortgage Shop’s latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk