The Consumer Helpline Limited

Reference number: 975714

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No longer an appointed representative

This firm is still listed on the FCA register, but the record is closed. Cover on business done while it was authorised generally still applies, and it cannot take on new regulated business. Registration ended 13 May 2022.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • Last known website

    theconsumer-helpline.co.uk

  • Last known phone number

    0333 880 6830

  • Last known address

    The Refinery, Atlantic Close, Swansea Enterprise Park, Swansea, Swansea, SA7 9FJ, United Kingdom

Company details

From the company's Companies House record.

Concerns on the company record

  • Companies House records this company in administration.
  • Confirmation statement is overdue at Companies House.
  • This company has insolvency history on record.
Company number
09881508
Company status
Administration
Company type
Private limited company
Incorporated
20 November 2015 (10 years old)
Registered office
Xeinadin Corporate Recovery Limited, 100 Barbirolli Square, Manchester, M2 3BD
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Current directors and secretaries

Name Role Born Appointed
Steven Lee Watson Director Aug 1983 29 Oct 2020
Annette Jones Director Jan 1966 29 Oct 2020
Depesh Nathwani Director Mar 1979 3 Oct 2022

Check on the FCA register → Report a scam →

Activities and protection

What the record covers, and how you are protected

  • The record is closed
    Cover you already have generally survives the cancellation: FSCS exists for firms that have failed, and the Financial Ombudsman Service can look at a complaint about a firm that has stopped trading, as long as the business was done while it was authorised. New business with this firm has no cover at all, because it is no longer permitted to carry it out.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • The Consumer Helpline

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Common questions

Frequently asked questions

Is The Consumer Helpline Limited FCA authorised?
No. The Consumer Helpline Limited (FRN 975714) is still listed on the FCA register, but the record is closed: no longer an appointed representative.
Is my money safe with The Consumer Helpline?
Money you handed over while it was authorised generally keeps its protection: FSCS covers firms that have failed, and the Financial Ombudsman Service can look at a complaint about a firm that has stopped trading. New business with The Consumer Helpline has no cover, because it is no longer permitted to carry it out.
Is The Consumer Helpline a scam or clone?
The Consumer Helpline is not currently authorised by the FCA. Be cautious and verify any firm on the FCA register before dealing with it.
What is The Consumer Helpline's Firm Reference Number (FRN)?
The Consumer Helpline's FRN is 975714. You can verify it on the FCA register.