Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Unit 5, The Web Complex, Admin Road, Knowsley Industrial Park, Liverpool, Knowsley, L33 7TA, United Kingdom
In the full report: 3 background checks, 1 thing worth a closer look
- When bespokefireplaces.co.uk first appeared online, and whether it can receive email
- What kind of line 0151 792 0091 is
- Who else gives the postcode L33 7TA
Other names (4)
If you were contacted under any of these names, it is this firm.
- Bamboo Charcoal Trading name: A name it trades under now.
- Bespoke Fireplaces Trading name: A name it trades under now.
- Bespoke Fireplaces Limited Former name: A name it was registered under before.
- Fireplace Factory Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (1 permission)
- Credit Broking
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 09070179 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 4 June 2014 (12 years old)
- Registered office
- 54-56 Ormskirk Street, St Helens, Merseyside, WA10 2TF
- Nature of business
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- Other retail sale of new goods in specialised stores (not commercial art galleries and opticians) (SIC 47789)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Steven Costello | Director | Nov 1986 | 4 Jun 2014 | 3 other companies |
| Jayne Burgan Costello | Director | May 1989 | 1 Mar 2018 | 1 other company |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 4
- closed down
- 1
- went insolvent
- 1
In the full report: all 4 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- The one that went into liquidation or administration
Filed accounts and finances
Net assets
£1.34m
−6.3% from £1.43m
Cash at bank
£165k
+409% from £32.4k
Employees (average)
28
+56% from 18
Owed within a year
£772k
+79% from £432k
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 09070179. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
The Costello Group’s history from the FCA register and Companies House, newest first.
2025
23 July 2025
- Changed its registered name from "Bespoke Fireplaces Limited"
FCA register
2022
20 September 2022
- Regulated by the FCA from this date
- Became authorised by the FCA
FCA register
2017
4 June 2017
- Steven Costello took control (75–100% of shares)
Companies House
2014
4 June 2014
- Incorporated at Companies House
Companies House
In the full report: all 13 events
- All 13 events in its history (5 shown here)
- Every director appointment and resignation: 2
Firms like The Costello Group
Other firms of the same type (retailer), nearest first.
In Liverpool
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on The Costello Group
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 4 other companies its directors have run, named
- 3 background checks on its contact details, 1 flagged
- 7 years of accounts, charted
- All 13 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk