Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
1 Temple Back East, Temple Quay, Bristol, BS1 6DX, United Kingdom
In the full report: 3 background checks
- When bankofirelanduk.com first appeared online, and whether it can receive email
- What kind of line 020 3201 6950 is
- Who else gives the postcode BS1 6DX
Other names (7)
If you were contacted under any of these names, it is this firm.
- Bank of Ireland Trading name: A name it trades under now.
- Bank of Ireland Mortgages Trading name: A name it trades under now.
- Bristol and West Former trading name: A name it used to trade under.
- Bristol & West Mortgages Former trading name: A name it used to trade under.
- Giraffe Former trading name: A name it used to trade under.
- Giraffe Money Former trading name: A name it used to trade under.
- Post Office Financial Services Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Advise on or arrange mortgages FSCS may applyMortgage advice and arranging may be FSCS-covered, up to the limit that applies.
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (11 permissions)
- Accepting Deposits
- Administering a regulated mortgage contract
- Advising on regulated mortgage contracts
- Arranging (bringing about) deals in investments
- Arranging (bringing about) regulated mortgage contracts
- Credit Broking
- Dealing in investments as agent
- Dealing in investments as principal
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Making arrangements with a view to regulated mortgage contracts
Limits on what they may do
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Not permitted to canvass off trade premises
The firm is not permitted to canvass regulated borrower-lender-supplier agreements or regulated consumer hire agreements off trade premises
FCA disciplinary action
FCA action
- fine
- 1
- in fines
- £375k
- most recent
- August 2004
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Fined £375,000 on 31 August 2004
1. On 31 August the FSA imposed a financial penalty of £375,000 on the Governor and Company of the Bank of Ireland (BOI) for breaches of SYSC 3.2.6. REASONS FOR THE PENALTY 2. In the period from December 2001 to May 2003, the Bank of Ireland (BOI) breached SYSC 3.2.6 by failing to take reasonable care to establish and maintain effective systems and controls to counter the risk that BoI's bank drafts facility might be used to further financial crime and for ensuring that staff understood their anti-money laundering responsibilities in relation to the recognition and reporting of suspicious transactions. 3.BoI demonstrated serious failings in that: (1) BoI failed to take reasonable steps to detect the misuse of the bank drafts facility provided by a BoI branch(the Branch). The misuse concerned forty bank drafts issued between 1998 and 2002 worth approximately £2,000,000. These bank drafts were issued for cash at the request of the Branch's largest customers (the Customer). All 40 bank drafts were made payable to the Bank of Ireland. These transactions were in breach of BoI's policy and procedures. Issuing bank drafts in this manner disguised the identity of the beneficial owner of the cash and, as such, was an effective means of laundering money. These transactions were not identified as suspicious by the staff at the Branch or by other managers who were aware of the transactions. (2)The systems and controls employed by BoI to monitor the issuing of bank drafts at BoI branches were inadequate despite bank drafts being identified by BoI as a potential method of money laundering in 1994. In particular, these controls did not require a full assessment of whether bank drafts were issued in accordance with BoI's policies and procedures. (3)BoI did not take appropriate steps to ensure that it had in place a system to check that staff had understood the money laundering training that was delivered to them, specifically that they had sufficient understanding to recognise and report suspicious transactions. The FSA accepts that the content of the training provided to staff was adequate. (4)There was a high risk that these trainsactions could have been used to facilitate money laundering. The circumstances in which the bank drafts were issued have resulted in an investigation by the appropriate law enforcement agency. 4 The FSA recognises that, although the systems to prevent the misuse of drafts and to ensure staff understood their anti-money laundering resplonsibilities were the same across the BoI's branch network, the material misuse of drafts only occurred at the Branch. The FSA considers that the failures demonstrated by the Branch are a material breach of SYSC 3.2.6.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Key dates in its history
This firm’s history from the FCA register and Companies House, newest first.
2023
15 September 2023
- Became authorised by the FCA
FCA register
2015
6 October 2015
- Regulated by the FCA from this date
- Regulated by the Prudential Regulation Authority from this date
FCA register
13 August 2015
- FCA imposed a requirement (Not permitted to canvass off trade premises)
FCA register
2013
31 March 2013
- No longer regulated by the Financial Services Authority
FCA register
2004
31 August 2004
- Fined £375,000 by the FCA
FCA register
2001
1 December 2001
- Regulated by the Financial Services Authority from this date
- Regulated by the Irish Financial Services Regulatory Authority from this date
FCA register
1998
1 June 1998
- Regulated by the Financial Services Authority from this date
FCA register
In the full report: all 24 events
- All 24 events in its history (9 shown here)
Similar firms
Other firms of the same type (bank or building society), nearest first.
In Bristol
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Get the full report on this firm
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- 3 background checks on its contact details
- All 24 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk