The Governor and Company of the Bank of Ireland

Reference number: 204721

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When bankofirelanduk.com first appeared online, and whether it can receive email
  • What kind of line 020 3201 6950 is
  • Who else gives the postcode BS1 6DX
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Other names (7)

If you were contacted under any of these names, it is this firm.

  • Bank of Ireland Trading name: A name it trades under now.
  • Bank of Ireland Mortgages Trading name: A name it trades under now.
  • Bristol and West Former trading name: A name it used to trade under.
  • Bristol & West Mortgages Former trading name: A name it used to trade under.
  • Giraffe Former trading name: A name it used to trade under.
  • Giraffe Money Former trading name: A name it used to trade under.
  • Post Office Financial Services Former trading name: A name it used to trade under.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (11 permissions)
  • Accepting Deposits
  • Administering a regulated mortgage contract
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Credit Broking
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to regulated mortgage contracts

Limits on what they may do

  • Not permitted to canvass off trade premises
    The firm is not permitted to canvass regulated borrower-lender-supplier agreements or regulated consumer hire agreements off trade premises

FCA disciplinary action

FCA action

fine
1
in fines
£375k
most recent
August 2004
  • Fined £375,000 on 31 August 2004
    1. On 31 August the FSA imposed a financial penalty of £375,000 on the Governor and Company of the Bank of Ireland (BOI) for breaches of SYSC 3.2.6. REASONS FOR THE PENALTY 2. In the period from December 2001 to May 2003, the Bank of Ireland (BOI) breached SYSC 3.2.6 by failing to take reasonable care to establish and maintain effective systems and controls to counter the risk that BoI's bank drafts facility might be used to further financial crime and for ensuring that staff understood their anti-money laundering responsibilities in relation to the recognition and reporting of suspicious transactions. 3.BoI demonstrated serious failings in that: (1) BoI failed to take reasonable steps to detect the misuse of the bank drafts facility provided by a BoI branch(the Branch). The misuse concerned forty bank drafts issued between 1998 and 2002 worth approximately £2,000,000. These bank drafts were issued for cash at the request of the Branch's largest customers (the Customer). All 40 bank drafts were made payable to the Bank of Ireland. These transactions were in breach of BoI's policy and procedures. Issuing bank drafts in this manner disguised the identity of the beneficial owner of the cash and, as such, was an effective means of laundering money. These transactions were not identified as suspicious by the staff at the Branch or by other managers who were aware of the transactions. (2)The systems and controls employed by BoI to monitor the issuing of bank drafts at BoI branches were inadequate despite bank drafts being identified by BoI as a potential method of money laundering in 1994. In particular, these controls did not require a full assessment of whether bank drafts were issued in accordance with BoI's policies and procedures. (3)BoI did not take appropriate steps to ensure that it had in place a system to check that staff had understood the money laundering training that was delivered to them, specifically that they had sufficient understanding to recognise and report suspicious transactions. The FSA accepts that the content of the training provided to staff was adequate. (4)There was a high risk that these trainsactions could have been used to facilitate money laundering. The circumstances in which the bank drafts were issued have resulted in an investigation by the appropriate law enforcement agency. 4 The FSA recognises that, although the systems to prevent the misuse of drafts and to ensure staff understood their anti-money laundering resplonsibilities were the same across the BoI's branch network, the material misuse of drafts only occurred at the Branch. The FSA considers that the failures demonstrated by the Branch are a material breach of SYSC 3.2.6.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2023

15 September 2023

  • Became authorised by the FCA

FCA register

2015

6 October 2015

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

13 August 2015

  • FCA imposed a requirement (Not permitted to canvass off trade premises)

FCA register

2013

31 March 2013

  • No longer regulated by the Financial Services Authority

FCA register

2004

31 August 2004

  • Fined £375,000 by the FCA

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Regulated by the Irish Financial Services Regulatory Authority from this date

FCA register

1998

1 June 1998

  • Regulated by the Financial Services Authority from this date

FCA register

In the full report: all 24 events

  • All 24 events in its history (9 shown here)
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Similar firms

Other firms of the same type (bank or building society), nearest first.

In Bristol

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 24 events in its history

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Frequently asked questions about this firm

Is The Governor and Company of the Bank of Ireland FCA authorised?
Yes, The Governor and Company of the Bank of Ireland (FRN 204721) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since September 2023 and works as a bank or building society. The FCA has placed a limit on what it may do.
What is The Governor and Company of the Bank of Ireland’s phone number and website?
The FCA register lists the phone number 020 3201 6950 and the website bankofirelanduk.com for The Governor and Company of the Bank of Ireland. If you were given different contact details, use these to check with the firm before going any further.
Is The Governor and Company of the Bank of Ireland a scam or clone?
The Governor and Company of the Bank of Ireland is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with The Governor and Company of the Bank of Ireland?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about The Governor and Company of the Bank of Ireland to the Financial Ombudsman Service, free of charge.
Has the FCA taken action against The Governor and Company of the Bank of Ireland?
Yes. The FCA register records 1 fine in 2004, £375,000 in total. The details are in the disciplinary section above, with links to the FCA's notices.
Does The Governor and Company of the Bank of Ireland use any other names?
It trades as Bank of Ireland and Bank of Ireland Mortgages. It has previously used 5 other names, including Bristol and West, Bristol & West Mortgages and Giraffe.

Sources and links

The full report on The Governor and Company of the Bank of Ireland

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