Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 3 years
- Protected through the principal
- No FCA actions
- Active company since 2022
- Accounts filed up to 31 December 2025
- 1 thing worth a closer look in the background checks
Responsible principal firm
STONEBRIDGE MORTGAGE SOLUTIONS LIMITED Reference number: 454811 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- The Mortgage Story Ltd (FRN 991223) is an AR of STONEBRIDGE MORTGAGE SOLUTIONS LIMITED (FRN 454811). When you use The Mortgage Story's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from The Mortgage Story, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom
In the full report: 2 background checks, 1 thing worth a closer look
- What kind of line 07751 789125 is
- Whether W1W 7LT is a shared office: 43 other firms give it
Other names (1)
If you were contacted under any of these names, it is this firm.
- The Mortgage Story Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Stonebridge Mortgage Solutions Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 14537867 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 13 December 2022 (3 years old)
- Registered office
- 85 Great Portland Street, London, W1W 7LT, England
- Nature of business
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- Activities of mortgage finance companies (SIC 64922)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Amber Lauren Story | Director | May 1996 | 13 Dec 2022 | None |
In the full report: every company its directors have run
- Confirmation that its director runs no other company
Filed accounts and finances
Net assets
£47
−98% from £2,344
Employees (average)
1
Same as 1
Owed within a year
£19.2k
+429% from £3,624
Assets and liabilities
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 14537867. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
The Mortgage Story’s history from the FCA register and Companies House, newest first.
2023
15 December 2023
- Changed its registered name from "The Mortgage Story"
FCA register
4 February 2023
- Became an appointed representative
FCA register
2022
13 December 2022
- Incorporated at Companies House
- Amber Lauren Story took control (75–100% of shares)
- Amber Lauren Story appointed as a director
Companies House
Director appointments and resignations, and trading names, appear under All events.
Firms like The Mortgage Story
Other firms of the same type (mortgage adviser or broker), nearest first.
In the West London (W) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on The Mortgage Story
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 2 background checks on its contact details, 1 flagged
- All 5 events in its history
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Frequently asked questions about this firm
Is The Mortgage Story Ltd FCA authorised?
What does appointed representative mean for The Mortgage Story?
What is The Mortgage Story’s phone number?
Is The Mortgage Story a scam or clone?
Is my money safe with The Mortgage Story?
Who owns The Mortgage Story?
Who runs The Mortgage Story?
How long has The Mortgage Story been in business?
What do The Mortgage Story’s latest accounts show?
Does The Mortgage Story use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk