The Underfloor Heating Store Limited: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 2006
Its whole board of directors changed in March 2026

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

theunderfloorheatingstore.com (opens in a new tab)
Phone number

01268 567016
Address

Unit 16, Carnival Park, Carnival Close, Basildon, Essex, SS14 3WN, United Kingdom

In the full report: 3 background checks

When theunderfloorheatingstore.com first appeared online, and whether it can receive email
What kind of line 01268 567016 is
Who else gives the postcode SS14 3WN

Other names (1)

If you were contacted under any of these names, it is this firm.

the underfloor heating store ltd Former name: A name it was registered under before.

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (1 permission)

Credit Broking

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 05687171 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 25 January 2006 (20 years old)
Registered office: Highbourne House Eldon Way, Crick Industrial Estate, Crick, Northampton, NN6 7SL, United Kingdom
Nature of business: Retail sale via mail order houses or via Internet (SIC 47910)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Earl Sibley	Director	Jun 1972	23 Feb 2026	110 other companies
Anthony David Buffin	Director	Nov 1971	20 Mar 2026	325 other companies
Earl Sibley	Secretary	Not published	31 Aug 2026	–

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 419
closed down: 261
went insolvent: 3

In the full report: all 419 companies, named

What each company does, and whether it is still trading
Which of these 2 directors sit on each board, and since when
The 3 that went into liquidation or administration
The 5 on the FCA register
The 16 companies these 2 directors run together
All 13 people who have ever been directors, with their dates

Key dates in its history

The Underfloor Heating Store’s history from the FCA register and Companies House, newest first.

Key events (8) All events (34)

2026

20 March 2026

Board replaced: both directors left and 2 new directors took over

Companies House

2019

29 November 2019

Changed its registered name from "the underfloor heating store ltd"

FCA register

17 July 2019

Highbourne Group Limited took control (75–100% of shares)
Travis Perkins PLC stopped being the majority owner

Companies House

2016

6 April 2016

Travis Perkins PLC became the majority owner (50–75% of shares)

Companies House

2014

4 July 2014

Regulated by the FCA from this date
Became authorised by the FCA

FCA register

2006

25 January 2006

Incorporated at Companies House

Companies House

In the full report: all 34 events

All 34 events in its history (8 shown here)
Every director appointment and resignation: 24

Firms connected to The Underfloor Heating Store

Other FCA-listed firms that share a director, phone number or address with The Underfloor Heating Store. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 3
share a director: 2
share its postcode: 1

In the full report: all 3 connected firms, named

How each is linked: shared directors (2), the same postcode (1)
Who links each one: the named directors, with dates
3 past links through former directors

Firms like The Underfloor Heating Store

Other firms of the same type (retailer), nearest first.

In Basildon

Essex Furniture Outlets LtdBasildonAuthorised PRC Hi-Fi & Video LimitedBasildonAuthorised Rgb Hifi & Video LimitedBasildonAuthorised South East Drawing Office LimitedBasildonAuthorised Swift Catering Equipment LimitedBasildonAuthorised Carplounge UK LtdBasildonAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on The Underfloor Heating Store

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

419 other companies its directors have run, named
3 background checks on its contact details
All 34 events in its history
3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is The Underfloor Heating Store Limited FCA authorised?

Yes, The Underfloor Heating Store Limited (FRN 621916) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since July 2014 and works as a retailer. The FCA has placed no limits on its permissions.

What is The Underfloor Heating Store’s phone number and website?

The FCA register lists the phone number 01268 567016 and the website theunderfloorheatingstore.com for The Underfloor Heating Store. If you were given different contact details, use these to check with the firm before going any further.

Is The Underfloor Heating Store a scam or clone?

The Underfloor Heating Store is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with The Underfloor Heating Store?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how The Underfloor Heating Store handles your money, so check the specific product before you commit. You can also refer complaints about The Underfloor Heating Store to the Financial Ombudsman Service, free of charge.

Who owns The Underfloor Heating Store?

The Underfloor Heating Store is owned by Highbourne Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 17 July 2019. Before that, it was controlled by Travis Perkins PLC.

Who runs The Underfloor Heating Store?

Companies House lists 2 directors of The Underfloor Heating Store: Earl Sibley and Anthony David Buffin.

How long has The Underfloor Heating Store been in business?

The company was formed on 25 January 2006, and has held its current FCA authorisation since July 2014.

Does The Underfloor Heating Store use any other names?

It has previously used the name the underfloor heating store ltd.

Authorised by the FCA

Website, phone number and address

FCA permissions and consumer protection

FCA disciplinary action and complaints

Companies House record

Directors and company secretaries

Other companies run by these 2 directors

Key dates in its history

Firms connected to The Underfloor Heating Store

Firms like The Underfloor Heating Store

Get the full report on The Underfloor Heating Store

Frequently asked questions about this firm

Sources and links