Torbay Citizens Advice Bureaux

Reference number: 617774

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When citizensadvicetorbay.org.uk first appeared online, and whether it can receive email
  • What kind of line 01803 521726 is
  • Who else gives the postcode TQ3 3EQ
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Torbay Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
29 January 1993 (33 years old)
Registered office
29 Palace Avenue, Paignton, Devon, TQ3 3EQ
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
John Robert Lowes Director Jun 1956 30 Oct 2018 3 other companies
Geoffrey Russell Buck Director Nov 1949 25 Mar 2019 3 other companies
Julie Ann Kellet Director Nov 1966 27 Jun 2024 None
Christopher Ian Jewell Director Mar 1956 22 Jul 2024 None
Florence Elizabeth Barker Director Mar 1950 20 Nov 2025 None
Suzanne Julyan Secretary Not published 12 Apr 2023 –

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
6
closed down
1
went insolvent
3

In the full report: all 6 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • The 3 that went into liquidation or administration
  • All 98 people who have ever been directors, with their dates
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Key dates in its history

Torbay Citizens Advice Bureaux’s history from the FCA register and Companies House, newest first.

2026

12 June 2026

  • Changed its registered name from "Torbay Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1993

29 January 1993

  • Incorporated at Companies House

Companies House

In the full report: all 206 events

  • All 206 events in its history (5 shown here)
  • Every director appointment and resignation: 199
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Firms like Torbay Citizens Advice Bureaux

Other firms of the same type (debt advice or management), nearest first.

In the Torquay (TQ) postcode area

Elsewhere in the UK

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Torbay Citizens Advice Bureaux

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 6 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 206 events in its history

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Frequently asked questions about this firm

Is Torbay Citizens Advice Bureaux FCA authorised?
Yes, Torbay Citizens Advice Bureaux (FRN 617774) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Torbay Citizens Advice Bureaux’s phone number and website?
The FCA register lists the phone number 01803 521726 and the website citizensadvicetorbay.org.uk for Torbay Citizens Advice Bureaux. If you were given different contact details, use these to check with the firm before going any further.
Is Torbay Citizens Advice Bureaux a scam or clone?
Torbay Citizens Advice Bureaux is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Torbay Citizens Advice Bureaux?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Torbay Citizens Advice Bureaux handles your money, so check the specific product before you commit. You can also refer complaints about Torbay Citizens Advice Bureaux to the Financial Ombudsman Service, free of charge.
Who runs Torbay Citizens Advice Bureaux?
Companies House lists 5 directors of Torbay Citizens Advice Bureaux: John Robert Lowes, Geoffrey Russell Buck, Julie Ann Kellet, Christopher Ian Jewell and Florence Elizabeth Barker.
How long has Torbay Citizens Advice Bureaux been in business?
The company was formed on 29 January 1993, and has held its current FCA authorisation since April 2014.
Does Torbay Citizens Advice Bureaux use any other names?
It has previously used the name Torbay Citizens Advice Bureau.

Sources and links

The full report on Torbay Citizens Advice Bureaux

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