Introducer appointed representative
Torfaen County Borough Council can only introduce you to their principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
Cycle Solutions (Cycle to Work) Limited Reference number: 722968 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Torfaen County Borough Council (FRN 1020984) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Torfaen County Borough Council.
- Example: if Torfaen County Borough Council refers you to a financial adviser, the advice should come from the principal firm, not from Torfaen County Borough Council itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
Civic Centre, Pontypool, Torfaen, NP4 6YB, United Kingdom
In the full report: 2 background checks
- What kind of line 01495 762200 is
- Who else gives the postcode NP4 6YB
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
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- 2 background checks on its contact details
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Frequently asked questions about this firm
Is Torfaen County Borough Council FCA authorised?
Torfaen County Borough Council (FRN 1020984) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Torfaen County Borough Council?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Torfaen County Borough Council (FRN 1020984) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Torfaen County Borough Council. Example: if Torfaen County Borough Council refers you to a financial adviser, the advice should come from the principal firm, not from Torfaen County Borough Council itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Torfaen County Borough Council’s phone number?
The FCA register lists the phone number 01495 762200 for Torfaen County Borough Council. If you were given different contact details, use these to check with the firm before going any further.
Is Torfaen County Borough Council a scam or clone?
Torfaen County Borough Council is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Torfaen County Borough Council?
Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for Torfaen County Borough Council's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk