Toynbee Hall: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 1884
Confirmation statement is overdue at Companies House

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

toynbeehall.org.uk (opens in a new tab)
Phone number

020 7247 6943
Address

Toynbee Hall, 28 Commercial Street, London, E1 6LS, United Kingdom

In the full report: 3 background checks

When toynbeehall.org.uk first appeared online, and whether it can receive email
What kind of line 020 7247 6943 is
Who else gives the postcode E1 6LS

Other names (6)

If you were contacted under any of these names, it is this firm.

City Advice Trading name: A name it trades under now.
Debt Free Advice Trading name: A name it trades under now.
Debt Free London Trading name: A name it trades under now.
Macmillan Money and More London Trading name: A name it trades under now.
Mental Health Crisis Breathing Space (MHCBS) Trading name: A name it trades under now.
mhcbs.co.uk Trading name: A name it trades under now.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Concerns on the company record

Confirmation statement is overdue at Companies House.

Company number: 00020080 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 21 July 1884 (142 years old)
Registered office: Matches the FCA register address ✓
Nature of business: Other letting and operating of own or leased real estate (SIC 68209)
Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Samuel Joseph Thomas	Director	Sep 1985	21 Apr 2020	None
Alice Caroline Gac	Director	Jul 1965	13 Dec 2023	5 other companies
Yu-Shan Chiu	Director	Apr 1995	13 Dec 2023	None
Thomas Pierre Nowacki	Director	Apr 1972	13 Dec 2023	6 other companies
Claire Anne Collins	Director	Nov 1961	11 Jun 2024	None
Adedamola Adedayo Olaleye	Director	Jul 1986	11 Jun 2024	None
Liam Jonathan Patrick Keogh	Director	May 1987	11 Jun 2024	8 other companies
Nicholas Philip Edward Bowman-Scargill	Director	Feb 1987	10 Mar 2026	3 other companies
Luis Hui	Director	Aug 1982	10 Mar 2026	6 other companies
Camile Claros De Oliveira	Director	Sep 1996	10 Mar 2026	None
Kubrat Oladunni Ayandipo	Director	Feb 1971	10 Mar 2026	1 other company

Other companies run by these 11 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 28
closed down: 4
went insolvent: 1

In the full report: all 28 companies, named

What each company does, and whether it is still trading
Which of these 11 directors sit on each board, and since when
The one that went into liquidation or administration
The 4 on the FCA register
The 1 company these 11 directors run together
All 87 people who have ever been directors, with their dates

Key dates in its history

Toynbee Hall’s history from the FCA register and Companies House, newest first.

Key events (4) All events (160)

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

1884

21 July 1884

Incorporated at Companies House

Companies House

In the full report: all 160 events

All 160 events in its history (4 shown here)
Every director appointment and resignation: 147

Firms connected to Toynbee Hall

Other FCA-listed firms that share a director, phone number or address with Toynbee Hall. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 3
share a director: 3
past link: 1

In the full report: all 3 connected firms, named

How each is linked: shared directors (3)
Who links each one: the named directors, with dates
1 past link through former directors

Firms like Toynbee Hall

Other firms of the same type (debt advice or management), nearest first.

In London

King's College LondonLondonAuthorised University of the Arts LondonLondonAuthorised Royal British LegionLondonAuthorised Peabody TrustLondonAuthorised Origin Housing LimitedLondonAuthorised Metropolitan Housing Trust LtdLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Toynbee Hall

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

28 other companies its directors have run, named
3 background checks on its contact details
All 160 events in its history
3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Toynbee Hall FCA authorised?

Yes, Toynbee Hall (FRN 618936) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Toynbee Hall’s phone number and website?

The FCA register lists the phone number 020 7247 6943 and the website toynbeehall.org.uk for Toynbee Hall. If you were given different contact details, use these to check with the firm before going any further.

Is Toynbee Hall a scam or clone?

Toynbee Hall is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Toynbee Hall?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Toynbee Hall handles your money, so check the specific product before you commit. You can also refer complaints about Toynbee Hall to the Financial Ombudsman Service, free of charge.

Who runs Toynbee Hall?

Companies House lists 11 directors of Toynbee Hall: Samuel Joseph Thomas, Alice Caroline Gac, Yu-Shan Chiu, Thomas Pierre Nowacki, Claire Anne Collins, Adedamola Adedayo Olaleye and 5 more.

How long has Toynbee Hall been in business?

The company was formed on 21 July 1884, and has held its current FCA authorisation since April 2014.

Does Toynbee Hall use any other names?

It trades as City Advice, Debt Free Advice, Debt Free London, Macmillan Money and More London and Mental Health Crisis Breathing Space (MHCBS), and 1 more names.