Transport for London

Reference number: 931743

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Introducer appointed representative

Transport for London can only introduce you to their principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Cycle Solutions (Cycle to Work) Limited Reference number: 722968 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Transport for London (FRN 931743) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Transport for London.
  • Example: if Transport for London refers you to a financial adviser, the advice should come from the principal firm, not from Transport for London itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    020 7126 1257

  • Address

    14 Pier Walk, London, SE10 0ES, United Kingdom

In the full report: 2 background checks

  • What kind of line 020 7126 1257 is
  • Who else gives the postcode SE10 0ES
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Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake email addresses (1)
  • journey@tfl-ldn.co.uk
Fake websites (1)
  • tfl-ldn.co.uk
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

The clone warnings above are scammers using this firm's name, not something the firm has done.

Key dates in its history

Transport for London’s history from the FCA register and Companies House, newest first.

2023

22 August 2023

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2020

11 August 2020

  • Became an introducer appointed representative

FCA register

Get the full report on Transport for London

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details

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Frequently asked questions about this firm

Is Transport for London FCA authorised?
Transport for London (FRN 931743) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Transport for London?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Transport for London (FRN 931743) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Transport for London. Example: if Transport for London refers you to a financial adviser, the advice should come from the principal firm, not from Transport for London itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Transport for London’s phone number?
The FCA register lists the phone number 020 7126 1257 for Transport for London. If you were given different contact details, use these to check with the firm before going any further.
Is Transport for London a scam or clone?
Scammers have impersonated Transport for London: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Transport for London, shown on this page.
Is my money safe with Transport for London?
Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for Transport for London's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Sources and links

The full report on Transport for London

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