Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
HOTPOND MEDIA LIMITED Reference number: 723662 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Trust Claims Pro Ltd (FRN 1053862) is an AR of HOTPOND MEDIA LIMITED (FRN 723662). When you use Trust Claims Pro's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Trust Claims Pro, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
235 Tonge Moor Road, Bolton, Bolton, BL2 2HR, United Kingdom
In the full report: 3 background checks
- When creditora.co.uk first appeared online, and whether it can receive email
- What kind of line 07540 253811 is
- Who else gives the postcode BL2 2HR
Other names (1)
If you were contacted under any of these names, it is this firm.
- Creditora Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Hotpond Media Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 16450633 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 14 May 2025 (1 year old)
- Registered office
- 235 Tonge Moor Road Tonge Moor Road, Bolton, BL2 2HR, England
- Nature of business
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- Management consultancy activities other than financial management (SIC 70229)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Robert Dennis Wells | Director | Apr 1987 | 14 May 2025 | 2 other companies |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 2
- closed down
- 1
- still active
- 1
In the full report: all 2 companies, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
- All 2 people who have ever been directors, with their dates
Key dates in its history
Trust Claims Pro’s history from the FCA register and Companies House, newest first.
2026
27 April 2026
- Became an appointed representative
FCA register
5 February 2026
- Daniel John Pietsch stopped being a part-owner
Companies House
2025
14 May 2025
- Incorporated at Companies House
- Daniel John Pietsch became a part-owner (25–50% of shares)
- Robert Dennis Wells became a part-owner (25–50% of shares)
Companies House
In the full report: all 9 events
- All 9 events in its history (5 shown here)
- Every director appointment and resignation: 3
Firms like Trust Claims Pro
Other firms of the same type (credit broker), nearest first.
In Bolton
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Trust Claims Pro
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 other companies its directors have run, named
- 3 background checks on its contact details
- All 9 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk