TTEC (UK) Solutions Limited

Reference number: 1015698

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • TTEC (UK) Solutions Limited (FRN 1015698) is an AR of Product Partnerships Limited (FRN 626349). When you use TTEC (UK) Solutions's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from TTEC (UK) Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When ttec.com first appeared online, and whether it can receive email
  • What kind of line 07737 987756 is
  • Who else gives the postcode LS1 2RP
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Product Partnerships Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
29 March 1996 (30 years old)
Registered office
6 Braid Court Lawford Road, Chiswick, London, W4 3HS
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
Samuel Maxwell Owen Mccartney Director Apr 1969 23 Apr 2021 None
Simon Daniel Dillsworth Director Sep 1976 9 Apr 2024 1 other company
Iii Wagers Director Jul 1971 9 Apr 2024 None
Rose Marie Sexton Secretary Not published 1 Sep 1996 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other company
1
closed down
1

In the full report: all 1 company, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 36 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2022Full accountsNot audited

Turnover

£26.9m

No earlier figure to compare

Profit before tax

£2.34m

No earlier figure to compare

Net assets

£13.1m

No earlier figure to compare

Cash at bank

£1.58m

No earlier figure to compare

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 03180171. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

TTEC (UK) Solutions’s history from the FCA register and Companies House, newest first.

2024

11 June 2024

  • Became an appointed representative

FCA register

2016

6 April 2016

  • Ttec Services Corporation took control (75–100% of shares)

Companies House

1996

29 March 1996

  • Incorporated at Companies House

Companies House

In the full report: all 66 events

  • All 66 events in its history (3 shown here)
  • Every director appointment and resignation: 63
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Get the full report on TTEC (UK) Solutions

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 1 other company its directors have run, named
  • 3 background checks on its contact details
  • All 66 events in its history

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Frequently asked questions about this firm

Is TTEC (UK) Solutions Limited FCA authorised?
TTEC (UK) Solutions Limited (FRN 1015698) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for TTEC (UK) Solutions?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. TTEC (UK) Solutions Limited (FRN 1015698) is an AR of Product Partnerships Limited (FRN 626349). When you use TTEC (UK) Solutions's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from TTEC (UK) Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is TTEC (UK) Solutions’ phone number and website?
The FCA register lists the phone number 07737 987756 and the website ttec.com for TTEC (UK) Solutions. If you were given different contact details, use these to check with the firm before going any further.
Is TTEC (UK) Solutions a scam or clone?
TTEC (UK) Solutions is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with TTEC (UK) Solutions?
Protection works through Product Partnerships Limited, the principal firm responsible for TTEC (UK) Solutions's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns TTEC (UK) Solutions?
TTEC (UK) Solutions is owned by Ttec Services Corporation, which holds 75–100% of shares, since 6 April 2016.
Who runs TTEC (UK) Solutions?
Companies House lists 3 directors of TTEC (UK) Solutions: Samuel Maxwell Owen McCartney, Simon Daniel Dillsworth and III Wagers.
How long has TTEC (UK) Solutions been in business?
The company was formed on 29 March 1996.
What do TTEC (UK) Solutions’ latest accounts show?
Its latest accounts, to 31 December 2022, show turnover of £26.9m (no earlier figure to compare) and profit before tax of £2.34m (no earlier figure to compare).

Sources and links

The full report on TTEC (UK) Solutions Limited

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