Tws Home Improvements Ltd

Reference number: 1035117

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

PHOENIX FINANCIAL CONSULTANTS LIMITED Reference number: 539195 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • TWS HOME IMPROVEMENTS LTD (FRN 1035117) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not TWS HOME IMPROVEMENTS.
  • Example: if TWS HOME IMPROVEMENTS refers you to a financial adviser, the advice should come from the principal firm, not from TWS HOME IMPROVEMENTS itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When twsthewindowshop.co.uk first appeared online, and whether it can receive email
  • What kind of line 07984 979231 is
  • Who else gives the postcode SA6 8LY
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • TWS THE WINDOW SHOP LTD Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Phoenix Financial Consultants Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
16375567
Company status
Active
Company type
Private limited company
Incorporated
9 April 2025 (1 year old)
Registered office
5 Essex Terrace, Abertawe, SA6 8LY, United Kingdom
Nature of business
  • Other specialised construction activities not elsewhere classified (SIC 43999)

Directors and company secretaries

Name Role Born Appointed Other companies
Paul Thomas Director Apr 1982 9 Apr 2025 None
Steven Wood Director Mar 1980 9 Apr 2025 None

In the full report: every company its directors have run

  • Confirmation that these 2 directors run no other company
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Key dates in its history

Tws Home Improvements’s history from the FCA register and Companies House, newest first.

2026

26 August 2026

  • Changed its registered name from "TWS THE WINDOW SHOP LTD"

FCA register

2025

30 May 2025

  • Became an introducer appointed representative

FCA register

9 April 2025

  • Incorporated at Companies House
  • Paul Thomas took control (75–100% of shares)
  • Paul Thomas appointed as a director
  • Steven Wood appointed as a director

Companies House

Director appointments and resignations, and trading names, appear under All events.

Firms like Tws Home Improvements

Other firms of the same type (home improvement or trades), nearest first.

In the Swansea (SA) postcode area

Affordable Quality Windows LimitedNeathAppointed representativeAlpha Energy Group LtdLlanelliAppointed representativeantlin plumbing and heating limitedSwanseaAppointed representativeAspect Aluminium LimitedSwanseaAppointed representativeBoswell Plumbing & Heating LtdLlanelliAppointed representativeBrooksmith Air LimitedSwanseaAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Tws Home Improvements

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 3 background checks on its contact details
  • All 6 events in its history

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Frequently asked questions about this firm

Is Tws Home Improvements Ltd FCA authorised?
Tws Home Improvements Ltd (FRN 1035117) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Tws Home Improvements?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Tws Home Improvements Ltd (FRN 1035117) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not Tws Home Improvements. Example: if Tws Home Improvements refers you to a financial adviser, the advice should come from the principal firm, not from Tws Home Improvements itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Tws Home Improvements’ phone number and website?
The FCA register lists the phone number 07984 979231 and the website Twsthewindowshop.co.uk for Tws Home Improvements. If you were given different contact details, use these to check with the firm before going any further.
Is Tws Home Improvements a scam or clone?
Tws Home Improvements is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Tws Home Improvements?
Protection works through Phoenix Financial Consultants Limited, the principal firm responsible for Tws Home Improvements's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Tws Home Improvements?
Companies House lists one person with significant control of Tws Home Improvements: Paul Thomas (75–100% of shares).
Who runs Tws Home Improvements?
Companies House lists 2 directors of Tws Home Improvements: Paul Thomas and Steven Wood.
How long has Tws Home Improvements been in business?
The company was formed on 9 April 2025.
Does Tws Home Improvements use any other names?
It has previously used the name TWS THE WINDOW SHOP LTD.

Sources and links

The full report on Tws Home Improvements Ltd

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