Understandable Equity Release Limited

Reference number: 987582

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

The Right Mortgage Limited Reference number: 649443 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Understandable Equity Release Limited (FRN 987582) is an AR of The Right Mortgage Limited (FRN 649443). When you use Understandable Equity Release's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Understandable Equity Release, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    0333 015 2940

  • Address

    Silverstream House, 45 Fitzroy Street, London, W1T 6EB, United Kingdom

In the full report: 2 background checks, 1 thing worth a closer look

  • What kind of line 0333 015 2940 is
  • Whether W1T 6EB is a shared office: 22 other firms give it
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through The Right Mortgage Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Firms like Understandable Equity Release

Other firms of the same type (mortgage adviser or broker), nearest first.

In London

Purplebricks Mortgages LimitedLondonAppointed representativeDavid RounsfellLondonAppointed representativeEma Private Finance LimitedLondonAppointed representativeHarris ZubairLondonAppointed representativeHeather MaCaskillLondonAppointed representativeLawrence BolarinwaLondonAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

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Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details, 1 flagged

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Frequently asked questions about this firm

Is Understandable Equity Release Limited FCA authorised?
Understandable Equity Release Limited (FRN 987582) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Understandable Equity Release?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Understandable Equity Release Limited (FRN 987582) is an AR of The Right Mortgage Limited (FRN 649443). When you use Understandable Equity Release's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Understandable Equity Release, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Understandable Equity Release’s phone number?
The FCA register lists the phone number 0333 015 2940 for Understandable Equity Release. If you were given different contact details, use these to check with the firm before going any further.
Is Understandable Equity Release a scam or clone?
Understandable Equity Release is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Understandable Equity Release?
Protection works through The Right Mortgage Limited, the principal firm responsible for Understandable Equity Release's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Sources and links

The full report on Understandable Equity Release Limited

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