Volvo Car Financial Services UK Limited

Reference number: 933949

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When vcfsuk.co.uk first appeared online, and whether it can receive email
  • What kind of line 01628 968068 is
  • Who else gives the postcode SL6 4FL
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • LEVC Financial Services Trading name
  • Polestar Finance Trading name
  • VCFSUK Trading name

FCA permissions and consumer protection

  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
  • Credit Broking
  • Debt Administration
  • Debt-collecting
  • Debt-counselling
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement

Limits on what they may do

  • Not permitted to canvass off trade premises
    The firm is not permitted to canvass regulated borrower-lender-supplier agreements or regulated consumer hire agreements off trade premises

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
117
upheld, against a 31% median
49%
about banking and credit
117

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
12718441
Company status
Active
Company type
Private limited company
Incorporated
4 July 2020 (6 years old)
Registered office
Scandinavia House, Norreys Drive, Maidenhead, Berkshire, SL6 4FL, United Kingdom
Nature of business
  • Financial leasing (SIC 64910)
  • Credit granting by non-deposit taking finance houses and other specialist consumer credit grantors (SIC 64921)

Directors and company secretaries

Name Role Born Appointed Other companies
Edgar Mayoral Director Jul 1965 17 Nov 2020 None
Nicole Louise Melillo Shaw Director Nov 1978 1 Jan 2024 3 other companies
Adam Roy Goldhagen Director Sep 1964 1 Jun 2024 3 other companies
Oscar Bertilsson Olsborg Director Aug 1977 22 Oct 2024 None
Karl Erik Johan Rudarp Director Apr 1982 20 Oct 2025 None
Joaquin Caracuel Barbecho Director Dec 1977 11 Mar 2026 1 other company
Carlos Antonio Aparicio Manuel Director Feb 1967 9 Sep 2026 None
Mark Cox Director Mar 1973 10 Sep 2026 None
SANTANDER SECRETARIAT SERVICES LIMITED Corporate secretary Not published 4 Jul 2020 –

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
7
still active
7
are FCA-registered
5

In the full report: all 7 companies, named

  • What each company does, and whether it is still trading
  • Which of these 8 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 5 on the FCA register
  • All 20 people who have ever been directors, with their dates
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Key dates in its history

Volvo Car Financial Services UK’s history from the FCA register and Companies House, newest first.

Key events (6) All events (43)

2021

13 April 2021

  • Regulated by the FCA from this date

FCA register

25 March 2021

  • FCA imposed a requirement (Not permitted to canvass off trade premises)
  • Became authorised by the FCA

FCA register

2020

17 November 2020

  • Volvo Car Corporation became a part-owner (25–50% of shares)

Companies House

4 July 2020

  • Incorporated at Companies House
  • Santander Consumer (UK) PLC became the majority owner (50–75% of shares)

Companies House

In the full report: all 43 events

  • All 43 events in its history (6 shown here)
  • Every director appointment and resignation: 32
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Firms connected to Volvo Car Financial Services UK

Other FCA-listed firms that share a director, phone number or address with Volvo Car Financial Services UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
6
share a director
4
share its postcode
2

In the full report: all 6 connected firms, named

  • How each is linked: shared directors (4), the same postcode (2)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Volvo Car Financial Services UK

Other firms of the same type (lender), nearest first.

In Maidenhead

Hurley Riverside Park LimitedMaidenheadAuthorised

In the Slough (SL) postcode area

Everyday Lending LimitedSloughAuthorisedCa Auto Finance UK LtdBerkshireAuthorisedLeasePlan UK LimitedSloughAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Volvo Car Financial Services UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 7 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 43 events in its history
  • 6 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Volvo Car Financial Services UK Limited FCA authorised?
Yes, Volvo Car Financial Services UK Limited (FRN 933949) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since March 2021 and works as a lender. The FCA has placed a limit on what it may do.
What is Volvo Car Financial Services UK’s phone number and website?
The FCA register lists the phone number 01628 968068 and the website vcfsuk.co.uk for Volvo Car Financial Services UK. If you were given different contact details, use these to check with the firm before going any further.
Is Volvo Car Financial Services UK a scam or clone?
Volvo Car Financial Services UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Volvo Car Financial Services UK?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Volvo Car Financial Services UK handles your money, so check the specific product before you commit. You can also refer complaints about Volvo Car Financial Services UK to the Financial Ombudsman Service, free of charge.
Who owns Volvo Car Financial Services UK?
Volvo Car Financial Services UK is owned by Santander Consumer (UK) PLC, which holds 50–75% of shares and 50–75% of votes, since 4 July 2020.
Who runs Volvo Car Financial Services UK?
Companies House lists 8 directors of Volvo Car Financial Services UK: Edgar Mayoral, Nicole Louise Melillo Shaw, Adam Roy Goldhagen, Oscar Bertilsson Olsborg, Karl Erik Johan Rudarp, Joaquin Caracuel Barbecho and 2 more.
How long has Volvo Car Financial Services UK been in business?
The company was formed on 4 July 2020, and has held its current FCA authorisation since March 2021.
How many complaints does Volvo Car Financial Services UK get?
In January–June 2025, the Financial Ombudsman Service received 117 new complaints about Volvo Car Financial Services UK, and upheld 49% of those it decided.
Does Volvo Car Financial Services UK use any other names?
It trades as LEVC Financial Services, Polestar Finance and VCFSUK.

Sources and links

The full report on Volvo Car Financial Services UK Limited

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