Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 4 years
- Protected through the principal
- No FCA actions
- Active company since 2001
- Accounts filed up to 31 December 2025
- Confirmation statement is overdue at Companies House
Responsible principal firm
Ignition Credit Plc Reference number: 679018 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Voyager Coffee Limited (FRN 970560) introduces customers to Ignition Credit Plc (FRN 679018). Any regulated advice or arranging is done by the principal, not Voyager Coffee.
- Example: if Voyager Coffee refers you to a financial adviser, the advice should come from the principal firm, not from Voyager Coffee itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Unit 6, Mardle Way Business Park, Mardle Way, Buckfastleigh, Devon, TQ11 0JL, United Kingdom
In the full report: 3 background checks
- When coffeewest.co.uk first appeared online, and whether it can receive email
- What kind of line 01364 644440 is
- Who else gives the postcode TQ11 0JL
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Ignition Credit PLC, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
Concerns on the company record
- Confirmation statement is overdue at Companies House.
- Company number
- 04326626 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 21 November 2001 (24 years old)
- Registered office
- Unit 6, Mardleway Business Park, Buckfastleigh, Devon, TQ11 0JL
- Nature of business
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- Wholesale of coffee, tea, cocoa and spices (SIC 46370)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Emma Louise Davis | Director | May 1977 | 1 Jun 2015 | 4 other companies |
| Arianna Zanetti | Director | Jan 1974 | 7 Nov 2024 | None |
| Martino Zanetti | Director | Feb 1944 | 7 Nov 2024 | None |
| Emma Louise Davis | Secretary | Not published | 1 Oct 2009 | – |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 4
- closed down
- 3
- still active
- 1
In the full report: all 4 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- All 6 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£151k
−12% from £171k
Cash at bank
£36.4k
−6.8% from £39.0k
Owed within a year
£355k
+15% from £310k
Assets and liabilities
In the full report: all 4 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 04326626. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Voyager Coffee’s history from the FCA register and Companies House, newest first.
2022
23 February 2022
- Became an introducer appointed representative
FCA register
2020
14 August 2020
- Fabrizio Zanetti gave up control
- Martino Zanetti took control (75–100% of shares)
Companies House
28 January 2020
- Andrew Christopher Tucker gave up control
- Fabrizio Zanetti took control (75–100% of shares)
Companies House
2016
1 November 2016
- Andrew Christopher Tucker took control (75–100% of shares)
Companies House
2001
21 November 2001
- Incorporated at Companies House
Companies House
In the full report: all 15 events
- All 15 events in its history (7 shown here)
- Every director appointment and resignation: 7
Firms like Voyager Coffee
Other firms of the same type (credit broker), nearest first.
In Buckfastleigh
In the Torquay (TQ) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Voyager Coffee
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 4 other companies its directors have run, named
- 3 background checks on its contact details
- 4 years of accounts, charted
- All 15 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk