Waterloo Action Centre: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 1982

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

waterlooactioncentre.co.uk (opens in a new tab)
Phone number

020 7261 1404
Address

14 Baylis Road, -, London, SE1 7AA, United Kingdom

In the full report: 3 background checks

When waterlooactioncentre.co.uk first appeared online, and whether it can receive email
What kind of line 020 7261 1404 is
Who else gives the postcode SE1 7AA

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 01611872 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 5 February 1982 (44 years old)
Registered office: Matches the FCA register address ✓
Nature of business: Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Howard William Simmons	Director	Apr 1950	31 Jan 2012	6 other companies
Robert Hayward	Director	May 1946	9 Apr 2013	None
George Austin Thomas	Director	Apr 1954	27 Oct 2021	None
John Patrick Deane	Director	Jun 1962	20 Oct 2022	2 other companies
Kirsty Victoria Quinn Oliveira	Director	Nov 1967	17 Aug 2026	None
Katie Louise Barker	Director	Dec 1981	17 Aug 2026	1 other company
Jennifer Beryl Stiles	Director	Mar 1943	Not published	4 other companies

Other companies run by these 7 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 13
closed down: 2
still active: 11

In the full report: all 13 companies, named

What each company does, and whether it is still trading
Which of these 7 directors sit on each board, and since when
Any that went into liquidation or administration
All 74 people who have ever been directors, with their dates

Key dates in its history

Waterloo Action Centre’s history from the FCA register and Companies House, newest first.

Key events (4) All events (136)

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

1982

5 February 1982

Incorporated at Companies House

Companies House

In the full report: all 136 events

All 136 events in its history (4 shown here)
Every director appointment and resignation: 131

Firms like Waterloo Action Centre

Other firms of the same type (debt advice or management), nearest first.

In London

King's College LondonLondonAuthorised University of the Arts LondonLondonAuthorised Royal British LegionLondonAuthorised Peabody TrustLondonAuthorised Origin Housing LimitedLondonAuthorised Metropolitan Housing Trust LtdLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Waterloo Action Centre

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

13 other companies its directors have run, named
3 background checks on its contact details
All 136 events in its history

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Frequently asked questions about this firm

Is Waterloo Action Centre FCA authorised?

Yes, Waterloo Action Centre (FRN 624790) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Waterloo Action Centre’s phone number and website?

The FCA register lists the phone number 020 7261 1404 and the website waterlooactioncentre.co.uk for Waterloo Action Centre. If you were given different contact details, use these to check with the firm before going any further.

Is Waterloo Action Centre a scam or clone?

Waterloo Action Centre is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Waterloo Action Centre?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Waterloo Action Centre handles your money, so check the specific product before you commit. You can also refer complaints about Waterloo Action Centre to the Financial Ombudsman Service, free of charge.

Who runs Waterloo Action Centre?

Companies House lists 7 directors of Waterloo Action Centre: Howard William Simmons, Robert Hayward, George Austin Thomas, John Patrick Deane, Kirsty Victoria Quinn Oliveira, Katie Louise Barker and 1 more.

How long has Waterloo Action Centre been in business?

The company was formed on 5 February 1982, and has held its current FCA authorisation since April 2014.