West of England Insurance Services (Luxembourg) S.A.: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 3 years
Your funds are protected by FSCS
No FCA actions
1 thing worth a closer look in the background checks

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

westpandi.com (opens in a new tab)
Phone number

020 7716 6000
Address

1 Creechurch Place, Creechurch Lane, London, EC3A 5AF, United Kingdom

In the full report: 3 background checks, 1 thing worth a closer look

When westpandi.com first appeared online, and whether it can receive email
What kind of line 020 7716 6000 is, and the other firm that gives it
Whether EC3A 5AF is a shared office: 29 other firms give it

FCA permissions and consumer protection

Sell or arrange insurance FSCS may apply
Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (1 permission)

Assisting in the administration and performance of a contract of insurance

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2023

6 November 2023

FCA recorded a standard requirement (Financial Promotions for own firm, ARs and other members of the group)

FCA register

2 August 2023

Regulated by the FCA from this date
Became authorised by the FCA

FCA register

Director appointments and resignations, and trading names, appear under All events.

Connected firms

Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.

connected firm: 1
share its phone number: 1
share its postcode: 1

In the full report: the connected firm, named

How it is linked: the same phone number (1), the same postcode (1)
Who links it to this firm: the named directors, with dates

Similar firms

Other firms of the same type (insurance broker), nearest first.

In London

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

3 background checks on its contact details, 1 flagged
All 3 events in its history
1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is West of England Insurance Services (Luxembourg) S.A. FCA authorised?

Yes, West of England Insurance Services (Luxembourg) S.A. (FRN 984356) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since August 2023 and works as an insurance broker. The FCA has placed no limits on its permissions.

What is West of England Insurance Services (Luxembourg) S.A.’s phone number and website?

The FCA register lists the phone number 020 7716 6000 and the website westpandi.com for West of England Insurance Services (Luxembourg) S.A.. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.

Is West of England Insurance Services (Luxembourg) S.A. a scam or clone?

West of England Insurance Services (Luxembourg) S.A. is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with West of England Insurance Services (Luxembourg) S.A.?

Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about West of England Insurance Services (Luxembourg) S.A. to the Financial Ombudsman Service, free of charge.