Western Union Payment Services GB Limited: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 7 years
Your funds are safeguarded
No FCA actions
Active company since 2018

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

wu.com/uk (opens in a new tab)
Phone number

020 8563 6399
Address

Manning House, 3rd Floor, 22 Carlisle Place, London, SW1P 1JA, United Kingdom

In the full report: 3 background checks

When wu.com first appeared online, and whether it can receive email
What kind of line 020 8563 6399 is
Who else gives the postcode SW1P 1JA

Other names (2)

If you were contacted under any of these names, it is this firm.

Western Union Trading name: A name it trades under now.
WU Trading name: A name it trades under now.

FCA permissions and consumer protection

Handle payments & transfers Funds safeguarded
Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (1 permission)

6. Money remittance.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 11326797 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 24 April 2018 (8 years old)
Registered office: Manning House 3rd Floor, 22 Carlisle Place, London, SW1P 1JA, England
Nature of business: Activities auxiliary to financial intermediation not elsewhere classified (SIC 66190)
Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Graham Baker	Director	May 1977	24 Apr 2018	3 other companies
Timothy Patrick Keane	Director	Jul 1967	24 Apr 2018	None
Laura Dunne	Secretary	Not published	15 Mar 2019	–

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 3
still active: 3
is FCA-registered: 1

In the full report: all 3 companies, named

What each company does, and whether it is still trading
Which of these 2 directors sit on each board, and since when
Any that went into liquidation or administration
The one on the FCA register, including one no longer authorised
All 7 people who have ever been directors, with their dates

Key dates in its history

Western Union Payment Services GB’s history from the FCA register and Companies House, newest first.

Key events (4) All events (18)

2019

4 April 2019

Became an authorised payment institution

FCA register

2018

15 August 2018

Regulated by the FCA from this date

FCA register

24 April 2018

Incorporated at Companies House
The Western Union Company took control (75–100% of shares)

Companies House

In the full report: all 18 events

All 18 events in its history (4 shown here)
Every director appointment and resignation: 12

Firms connected to Western Union Payment Services GB

Other FCA-listed firms that share a director, phone number or address with Western Union Payment Services GB. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 3
share a director: 1
share its postcode: 2

In the full report: all 3 connected firms, named

How each is linked: shared directors (1), the same postcode (2)
Who links each one: the named directors, with dates

Firms like Western Union Payment Services GB

Other firms of the same type (payment or money transfer firm), nearest first.

In the South West London (SW) postcode area

Amina Exchange & Travel LtdLondonRegistered Bakaal Worldwide LimitedLondonRegistered Expedez Financial Services LTDLondonRegistered First Exchange LtdLondonRegistered Flocash LtdLondonRegistered Hashami Services LimitedEnglandRegistered

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Western Union Payment Services GB

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

3 other companies its directors have run, named
3 background checks on its contact details
All 18 events in its history
3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Western Union Payment Services GB Limited FCA authorised?

Yes, Western Union Payment Services GB Limited (FRN 816890) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2019 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.

What is Western Union Payment Services GB’s phone number and website?

The FCA register lists the phone number 020 8563 6399 and the website wu.com/uk for Western Union Payment Services GB. If you were given different contact details, use these to check with the firm before going any further.

Is Western Union Payment Services GB a scam or clone?

Western Union Payment Services GB is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Western Union Payment Services GB?

It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Western Union Payment Services GB to the Financial Ombudsman Service, free of charge.

Who owns Western Union Payment Services GB?

Western Union Payment Services GB is owned by The Western Union Company, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 24 April 2018.

Who runs Western Union Payment Services GB?

Companies House lists 2 directors of Western Union Payment Services GB: Graham Baker and Timothy Patrick Keane.

How long has Western Union Payment Services GB been in business?

The company was formed on 24 April 2018, and has held its current FCA authorisation since April 2019.

Does Western Union Payment Services GB use any other names?

It trades as Western Union and WU.